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680 published entries.
A
Acceptance Rate
Acceptance Rate is a performance metric used by online travel agencies (OTAs) that measures the percentage of booking requests a host approves versus the total…
Accessible Rental
An accessible rental is a short-term lodging property designed or modified to accommodate guests with disabilities, including mobility, sensory, or other…
Accessible Tourism
Accessible tourism is the practice of ensuring that travel destinations, accommodations, and attractions are available and usable by all people, regardless of…
ADA Compliance
ADA compliance is the adherence to the Americans with Disabilities Act, a U.S. civil rights law prohibiting discrimination against individuals with…
Advance Payment
An advance payment is a sum of money paid by a guest before the check-in date to secure their booking, often representing a portion of the total reservation…
Adventure Tourism
Adventure tourism is a type of travel that involves exploration or activities with a perceived or actual level of risk, often taking place in natural…
Affiliate Marketing
A marketing strategy where property managers pay commissions to external partners (affiliates) for generating bookings or leads through their efforts.
Age Restriction Policy
An age restriction policy is a rule set by a vacation rental owner or manager that requires the primary renter to be of a certain minimum age to book the…
Agentic AI
Agentic AI refers to artificial intelligence systems designed to understand a high-level goal, autonomously create and execute a plan, and use various tools to…
Agritourism
Agritourism, or agricultural tourism, is a commercial enterprise at a working farm, ranch, or other agricultural operation conducted for the enjoyment and…
AHLA (American Hotel & Lodging Association)
The American Hotel & Lodging Association (AHLA) is the largest trade association representing the interests of the entire lodging industry in the United…
AI Assistant for Hospitality
An AI assistant for hospitality is a software tool that uses artificial intelligence to automate and streamline operational tasks for property managers and…
AI Guest Messaging
AI guest messaging uses artificial intelligence to automatically understand and respond to guest communications, providing instant answers to queries and…
AI Listing Generator
An AI listing generator is a software tool that uses artificial intelligence to automatically create compelling and optimized property descriptions, titles…
AI Travel Agent
An AI travel agent is a software tool that uses artificial intelligence to help users plan and book travel. It engages in natural language conversations to…
Airbnb
Airbnb is a globally recognized online marketplace that connects people who want to rent out their properties (hosts) with travelers seeking accommodations…
Airbnb Co-Host Network
The Airbnb Co-Host Network is a platform feature that connects Airbnb property owners with experienced local co-hosts who can assist with managing their…
Airbnb Experiences Relaunch
The Airbnb Experiences Relaunch refers to the May 2024 strategic overhaul of Airbnb's activities and tours program. This update introduced a new top-tier…
Airbnb Luxe
Airbnb Luxe is an exclusive tier of vacation rentals on the Airbnb platform, featuring professionally inspected, high-end properties that come with a dedicated…
Airbnb Plus
Airbnb Plus was an invitation-only program on the Airbnb platform that recognized homes for their exceptional quality, design, and comfort. Properties in this…
Airbnb Services
Airbnb Services primarily refers to the fees charged by the platform to both guests and hosts for facilitating a booking. These fees cover Airbnb's operational…
Airbnb Single-Fee Structure
A pricing option on Airbnb where hosts pay the entire service fee, allowing guests to see a total price without a separate guest fee added at checkout.
AirCover for Hosts
AirCover for Hosts is Airbnb's comprehensive protection program, included for free for all hosts, which provides damage protection, liability insurance, and…
AirDNA
AirDNA is a leading provider of short-term rental data and analytics, offering property managers, hosts, and investors insights into market performance to…
Airport Transfer
An airport transfer is a pre-arranged transportation service for guests between an airport and a vacation rental property. It is offered as an ancillary…
Alaska Travel Industry Association
The Alaska Travel Industry Association (ATIA) is the statewide non-profit trade association responsible for marketing Alaska as a travel destination and…
Alberta Short-Term Rental Alliance
The Alberta Short-Term Rental Alliance (ASTRA) is a non-profit association representing hosts, property managers, and industry partners in Alberta, Canada…
Amenity Fee
An amenity fee is a mandatory charge for guests, separate from the nightly rate, to cover the cost and maintenance of specific property amenities like pools…
Analytics Dashboard
An analytics dashboard is a centralized interface that visually displays key performance indicators (KPIs) and data points for a vacation rental business. It…
Aparthotel
An aparthotel is a type of accommodation that merges the services and amenities of a hotel with the space and privacy of a furnished apartment. It provides…
Apartment Rental
An apartment rental is a self-contained, fully furnished residential unit within a larger building that is rented out to travelers for short-term or mid-term…
API
An API, or Application Programming Interface, is a set of rules and protocols that allows different software applications to communicate and exchange data with…
API Integration
API integration is the process of connecting different software applications to allow for the automatic exchange of data, such as syncing booking calendars…
Arizona Vacation Rental Association
The Arizona Vacation Rental Association (AZVRA) is a professional organization dedicated to representing and supporting vacation rental owners, managers, and…
Arizonans for Responsible Tourism Recovery
Arizonans for Responsible Tourism Recovery (AZ RTR) is a political action committee and grassroots coalition advocating for increased local government control…
Arkansas Short Term Rental Alliance
The Arkansas Short Term Rental Alliance (ASTRA) is a trade association dedicated to representing the interests of short-term rental hosts, managers, and…
Association of Scotland’s Self-Caterers (ASSC)
The Association of Scotland’s Self-Caterers (ASSC) is the primary trade organization representing the interests of self-catering property owners and operators…
ASTRA (Alberta Short Term Rental Association)
ASTRA (Alberta Short Term Rental Association) is a non-profit organization that represents and advocates for short-term rental hosts, owners, and managers…
ASTRHO - Association for Short-Term Rental Homeowners
ASTRHO (Association for Short-Term Rental Homeowners) is a non-profit trade association dedicated to providing educational resources, data, community support…
Auckland Accommodation Provider Targeted Rate (APTR)
The Auckland Accommodation Provider Targeted Rate (APTR) was a property tax levied by the Auckland Council on accommodation providers from 2017 to 2020 to help…
Augusta Rule (14-Day Rule, IRC Section 280A)
The Augusta Rule is a U.S. tax code provision, formally known as IRC Section 280A(g), that allows homeowners to rent out their primary residence for up to 14…
Austin Short-Term Rental Ordinance
The Austin Short-Term Rental (STR) Ordinance is the set of municipal laws governing the licensing, operation, and taxation of properties rented for less than…
Australia and New Zealand Short Term Rental Association (ASTRA)
The Australia and New Zealand Short Term Rental Association (ASTRA) is the peak industry body representing the short-term rental accommodation sector in both…
Australia Capital Gains Tax (CGT) on Rentals
Australia's Capital Gains Tax (CGT) is a tax levied on the profit made from selling an asset, such as a vacation rental property, that was acquired on or after…
Australia GST for Short-Term Rentals
Goods and Services Tax (GST) in Australia is a 10% tax on most goods, services, and other items sold or consumed in the country. For short-term rental…
Australia Income Tax for Holiday Rentals
Australia Income Tax for Holiday Rentals refers to the legal requirement for property owners to declare all income earned from short-term letting of a property…
Automated Messaging
Automated messaging is a feature within vacation rental software that allows hosts to send pre-written, scheduled messages to guests based on specific…
Availability Sync
Availability sync is the automated process of updating a property's booking calendar across all distribution channels to reflect its current status, preventing…
Available Nights
Available nights are the total number of nights a property is open and available for booking by guests within a specified period, excluding any dates blocked…
Average Daily Rate (ADR)
Average Daily Rate (ADR) is a key performance metric that measures the average rental revenue earned for an occupied property per day.
Average Length of Stay (ALOS)
Average Length of Stay (ALOS) is a key performance indicator in the vacation rental industry that measures the average number of nights guests stay per…
Average Rate Index (ARI)
Average Rate Index (ARI) is a performance metric that measures a property's Average Daily Rate (ADR) against the average ADR of a defined set of competitors…
Average Review Score
The Average Review Score is a key performance metric representing the overall rating a property has received from past guests. It is displayed on listing sites…
Awning
An awning is an exterior covering attached to the outside wall of a vacation rental property. It provides shade and shelter from light rain over areas such as…
B
Back-to-Back Booking
A back-to-back booking is a reservation schedule where a new guest checks in on the same day that the previous guest checks out. This strategy maximizes a…
Bank Transfer
A bank transfer is a method of electronically moving funds from one bank account to another, commonly used for paying for vacation rental bookings or for…
Barcelona STR Phase-Out 2028
The Barcelona STR Phase-Out 2028 refers to the city's plan to eliminate all licenses for short-term rental apartments by November 2028, effectively ending the…
Base Rate
The base rate is the standard, default price for a vacation rental property per night before any dynamic adjustments, seasonal rules, discounts, or additional…
BC Provincial Registration Number
A BC Provincial Registration Number is a unique identifier required for all short-term rental operators in British Columbia, Canada, under the Short-Term…
BC Short-Term Rental Accommodations Act
The British Columbia Short-Term Rental Accommodations Act is provincial legislation designed to regulate the short-term rental market. Its primary goals are to…
Beach House
A beach house is a vacation rental property located on or near a beach, prized for its ocean views and direct proximity to the water, making it a popular…
Bed and Breakfast (B&B)
A Bed and Breakfast (B&B) is a form of short-term lodging that offers overnight accommodation and includes breakfast in the room price. Typically located in a…
Bed Tax
A bed tax is a levy imposed by local, state, or national governments on the rental of short-term accommodations, with the revenue often used to fund…
Beyond Pricing
Beyond Pricing is a dynamic pricing and revenue management software for the vacation rental industry that uses real-time market data to automate and optimize…
Blackout Date
A blackout date is a specific day or range of days that a property owner or manager intentionally makes unavailable for booking, typically for personal use…
Bleisure Travel
Bleisure travel is the practice of extending a business trip to include leisure activities. This growing trend allows professionals to explore a destination…
Blue Ridge Lodging Association
The Blue Ridge Lodging Association (BRLA) is a regional trade organization that provides education, networking, and advocacy for lodging professionals in the…
Book Direct Day
Book Direct Day is an annual industry initiative encouraging travelers to book accommodation directly with property owners and managers, bypassing third-party…
Bookabach Host Community NZ
The Bookabach Host Community NZ is an official online forum where property owners and managers in New Zealand who list on the Bookabach platform can exchange…
Booked Nights
Booked nights are a key performance indicator (KPI) representing the total number of nights a vacation rental property has been reserved and paid for by guests…
Booking Buffer
A booking buffer is a set period of unbookable time automatically blocked before and/or after a guest reservation. This practice ensures hosts and cleaning…
Booking Conversion Rate
Booking conversion rate is a marketing metric that measures the percentage of potential guests who complete a booking after visiting a property's listing or…
Booking Engine
A booking engine is a software application that allows guests to book and pay for reservations directly on a property's website.
Booking Fee
A booking fee is an administrative charge added to a reservation's total cost. Typically levied by Online Travel Agencies (OTAs) or property managers, it…
Booking Lead Time
Booking lead time is the duration between the date a guest makes a reservation and their scheduled check-in date. It is a key performance indicator used to…
Booking Pace
Booking pace is a revenue management metric that measures the rate at which bookings accumulate for a future period compared to booking data from previous…
Booking Widget
A booking widget is an embeddable tool that allows property managers to add real-time reservation functionality directly onto any website, enabling guests to…
Booking Window
The booking window is the period of time between the date a guest confirms their reservation and their scheduled check-in date, a key metric for understanding…
Booking.com
Booking.com is a major global online travel agency (OTA) that allows travelers to book various types of accommodations, including hotels, vacation homes…
Booking.com AI Trip Planner
The Booking.com AI Trip Planner is a conversational feature within the Booking.com mobile app that uses generative AI to help users plan trips, discover…
Booking.com Genius Program
The Booking.com Genius Program is an exclusive loyalty initiative that offers travel rewards to the platform's most frequent bookers, while providing…
Boston Short-Term Rental Ordinance
The Boston Short-Term Rental Ordinance is a set of regulations passed by the City of Boston to govern residential rentals of 28 consecutive days or less. The…
Boutique Hotel
A boutique hotel is a small, stylish hotel, typically with 10 to 100 rooms, that is defined by its unique personality, intimate atmosphere, and personalized…
Brand Identity
Brand identity refers to the visual and verbal elements that a vacation rental business uses to present itself to its target audience. It's the unique…
Brand Positioning
Brand positioning is the strategic process of creating a unique perception of a brand in the minds of target consumers, distinguishing it from competitors.
Brand Voice
Brand voice is the consistent personality, emotion, and tone reflected in all communications from a vacation rental business. It shapes how guests perceive the…
Breakage Deposit
A breakage deposit is a refundable sum of money collected from a guest before or upon arrival to cover potential costs of any accidental damage to the vacation…
British Columbia Short Term Rental Alliance
The British Columbia Short Term Rental Alliance (BCSTRA) is a non-profit advocacy organization that represents the interests of short-term rental hosts…
Bundling
Bundling is a marketing strategy where multiple products or services are offered together as a single package for a combined price, often at a discount…
Bungalow
A bungalow is a type of house, typically with a single story or a story and a half, characterized by a low-pitched roof and a prominent front porch. In the…
Business License
A business license for a vacation rental is an official permit issued by a government authority, granting the holder the legal right to operate a short-term…
Business Rates (UK Holiday Lets)
Business Rates are a tax on non-domestic properties in the United Kingdom, including commercial holiday lets that meet specific letting criteria. If a property…
Byron Bay 60-Day Cap
The Byron Bay 60-Day Cap is a regulation in the Byron Shire, New South Wales, Australia, that limits the number of days a non-hosted short-term rental property…
C
Cabin
A cabin is a type of dwelling, typically smaller and more rustic than a standard house, often constructed from logs or wood. Commonly found in rural, forested…
California SB 60 (Short-Term Rental Fines)
California Senate Bill 60 (SB 60) is a state law that authorizes local governments to impose significantly higher fines for violations of their short-term…
California Transient Occupancy Tax
The California Transient Occupancy Tax (TOT) is a local tax levied by individual cities and counties on the rental of transient lodging facilities, including…
California Vacation Rental Association (CAVRA)
The California Vacation Rental Association (CAVRA) is a trade organization that provides advocacy, resources, and networking for vacation rental property…
Call to Action (CTA)
A Call to Action (CTA) is a marketing prompt, typically a button or link, that encourages a user to take a specific, desired action. In the vacation rental…
Canada Federal Short-Term Rental Tax Rules (Budget 2024)
The Canada Federal Short-Term Rental Tax Rules, introduced in Budget 2024, are a federal measure designed to deny income tax deductions for expenses related to…
Canada Form T2125 (Business Income)
Form T2125, also known as the Statement of Business or Professional Activities, is a tax form used by self-employed individuals in Canada, including many…
Canada Form T776 (Rental Income)
Canada Form T776, officially titled 'Statement of Real Estate Rentals,' is a tax form used by Canadian property owners to report their annual rental income and…
Canada GST/HST for Short-Term Rentals
Canada's Goods and Services Tax (GST) and Harmonized Sales Tax (HST) are consumption taxes that apply to the supply of short-term accommodations. Vacation…
Cancellation Fee
A cancellation fee is a charge levied against a guest who cancels their reservation within a specified timeframe, as outlined in the property's cancellation…
Cancellation Policy
A set of rules defining the penalties a guest incurs for canceling a reservation and the conditions under which they may receive a refund.
Cancellation Rate
Cancellation rate is the percentage of total bookings that are cancelled by either the guest or the host within a specified period, serving as a key metric for…
Cape Cod Vacation Rental Association
The Cape Cod Vacation Rental Association (CCVRA) is a regional non-profit trade organization representing vacation rental owners, managers, and affiliated…
Capital Expenditure (CapEx)
Capital Expenditure (CapEx) refers to significant funds used to acquire, upgrade, or maintain long-term physical assets for a vacation rental property, such as…
Caravan
A caravan is a type of towed trailer equipped with living accommodations, commonly used for travel and as a form of vacation rental accommodation, particularly…
Castle Stay
A castle stay is a form of short-term rental accommodation where guests stay in a room, suite, or the entirety of a castle. This unique property type offers…
CCPA (California Consumer Privacy Act)
The California Consumer Privacy Act (CCPA) is a state-level data privacy law that grants California residents greater control over the personal information…
Central Florida Vacation Rental Professionals (CFVRP)
The Central Florida Vacation Rental Professionals (CFVRP) is a regional non-profit trade association dedicated to representing, educating, and advocating for…
Certificate of Habitability
A Certificate of Habitability is a legal document issued by a government authority certifying that a residential property meets all minimum standards for…
Certificate of Occupancy (CO)
A Certificate of Occupancy (CO) is a legal document issued by a local government agency that certifies a building is safe, habitable, and compliant with all…
Chalet
A chalet is a type of vacation rental property, traditionally a wooden house with a distinctive sloping roof and overhanging eaves, originating from the Alpine…
Channel Commission
Channel commission is the fee a vacation rental host pays to an Online Travel Agency (OTA) or distribution channel for each booking generated through its…
Channel Manager
A software tool that synchronizes property listings, availability, and rates across multiple online booking platforms in real time.
Channel Mix
The combination of distribution channels a property manager uses to market and sell their vacation rental inventory to generate bookings.
Chargeback
A chargeback is a forced transaction reversal initiated by a cardholder's bank to dispute a payment. Unlike a refund, it is not a mutual agreement between a…
Chatbot
A chatbot for vacation rentals is an automated software application, often powered by artificial intelligence, designed to handle guest communications. It…
Check-in
Check-in is the process by which a guest arrives at a vacation rental and gains access to the property at the start of their reservation. It's a foundational…
Check-in Time
Check-in time is the designated time on the day of arrival from which guests are permitted to enter and occupy a vacation rental property. It is a critical…
Check-out
Check-out is the formal process of a guest concluding their stay and vacating a vacation rental property, which includes departure by a set time and the host's…
Check-out Time
Check-out time is the designated deadline by which a guest must vacate a vacation rental property on their final day, allowing hosts to prepare for the next…
City Tax
City tax is a locally imposed tax levied on guests staying in short-term accommodations, including vacation rentals, with the revenue typically used to fund…
Cleaning Checklist
A cleaning checklist is a room-by-room document that details all tasks required to prepare a vacation rental for guest arrival. It is a critical tool for…
Cleaning Company
A cleaning company is a third-party business that provides professional cleaning services for properties, including vacation rentals. Owners and property…
Cleaning Crew
A cleaning crew is a team of professional cleaners responsible for the cleaning, sanitation, and preparation of a vacation rental property between guest stays…
Cleaning Fee
A one-time charge added to a guest's reservation total to cover the cost of cleaning the property after their stay.
Cleaning Schedule
A cleaning schedule is a timetable that organizes and assigns cleaning tasks for a vacation rental, ensuring the property is consistently prepared for guest…
Click-Through Rate (CTR)
Click-through rate (CTR) is a marketing metric that measures the percentage of people who click on a link—such as a listing on an OTA, a search ad, or a link…
Cloud-Based Software
Cloud-based software refers to applications and services that are hosted on remote servers and accessed via the internet, rather than being installed locally…
Co-Host
A co-host is an individual who assists a property owner with the management of their vacation rental, from guest communication and check-ins to overseeing…
Co-Hosting
Co-hosting is a partnership model where a vacation rental owner shares hosting responsibilities and a percentage of the rental income with another person or…
Colorado Springs Short-Term Rental Alliance (COSSTRA)
The Colorado Springs Short-Term Rental Alliance (COSSTRA) is a local non-profit organization dedicated to advocating for and supporting short-term rental hosts…
Colorado Tourism Office (COTO)
The Colorado Tourism Office (COTO) is the official state government agency responsible for promoting Colorado as a premier travel destination to domestic and…
Complaint Handling
Complaint handling is the systematic process hosts use to address and resolve guest issues. It involves receiving, evaluating, and providing solutions for…
Concierge Service
A concierge service offers personalized assistance to vacation rental guests, handling requests like booking tours, making restaurant reservations, and…
Conditional Use Permit
A conditional use permit is a zoning exception that allows a property owner to use their land in a way not normally permitted by its zoning designation…
Condo Rental
A condo rental is a short-term lodging option in an individually owned unit within a larger residential building or community, which typically includes access…
Contactless Check-in
Contactless check-in allows vacation rental guests to access a property using technology like smart locks or lockboxes, eliminating the need for in-person key…
Container Home
A container home is a residential dwelling constructed from repurposed steel shipping containers. In the vacation rental industry, they are a popular unique…
Content Marketing
Content marketing is a strategy focused on creating and distributing valuable, relevant content to attract and retain a clearly defined audience.
Conversion Rate Optimization (CRO)
Conversion Rate Optimization (CRO) is the systematic process of increasing the percentage of website visitors who complete a desired action, primarily booking…
Cookie Consent
Cookie consent is the process of informing website visitors about the use of cookies and obtaining their explicit permission before storing or accessing data…
Cornwall Association of Tourist Accommodation
The Cornwall Association of Tourist Accommodation (CATA) is a trade organization that represents and supports owners and managers of tourist accommodations…
Cost Per Booking
Cost Per Booking (CPB) is a key performance indicator that measures the total expense incurred to acquire a single reservation, helping property owners…
COSTRA - Colorado Short-Term Rental Association
COSTRA, the Colorado Short-Term Rental Association, is a non-profit organization that represents and advocates for the interests of short-term rental owners…
Cottage
A cottage is a small, cozy house, typically located in a rural, semi-rural, or seaside setting. In the vacation rental industry, cottages are popular…
Council Tax (UK)
Council Tax is a local tax on domestic properties in Great Britain (England, Scotland, and Wales) used to fund local authority services, with specific rules…
Cross-selling
Cross-selling in the vacation rental industry involves encouraging guests to purchase additional, complementary products or services that enhance their stay…
Cultural Tourism
Cultural tourism is a form of travel focused on experiencing a destination's culture, including its arts, heritage, history, and local lifestyle. It involves…
Cumbria Tourism Self Catering Association
The Cumbria Tourism Self Catering Association (CTSCA) is a professional trade group representing the interests of self-catering accommodation providers within…
Customer Acquisition Cost (CAC)
Customer Acquisition Cost (CAC) is a business metric that measures the total cost of acquiring a new guest, including all marketing and sales expenses.
Customer Journey
The customer journey in vacation rentals maps out the entire experience a guest has with a property, from initial awareness to post-stay engagement…
Customer Lifetime Value (CLV)
Customer Lifetime Value (CLV) is a predictive metric that estimates the total net profit a vacation rental business can expect to make from a single guest over…
Customer Relationship Management (CRM)
Customer Relationship Management (CRM) refers to the strategies and technologies used to manage and analyze guest interactions and data throughout the customer…
D
Dallas Short-Term Rental Association (Dallas STRA)
Dallas Short-Term Rental Association (Dallas STRA) is an advocacy group that represents the interests of short-term rental owners, hosts, and managers in…
Dallas STR Ordinance
The Dallas STR Ordinance, effective from December 2023, is a set of regulations that significantly restricts short-term rental operations within the city of…
Damage Policy
A damage policy is a set of rules outlining a guest's financial responsibility for any damages they cause to a vacation rental property or its contents during…
Damage Protection
Damage protection is a product, often in the form of an insurance policy or a waiver, that covers the cost of accidental damage caused by guests, serving as an…
Damage Report
A damage report is a formal document detailing any damage to a rental property or its contents found after a guest's stay. This report serves as critical…
Damage Waiver
A damage waiver is a non-refundable fee paid by a guest in lieu of a larger, refundable security deposit. This fee covers the cost of accidental damages up to…
Damage Waiver Fee
A damage waiver fee is a non-refundable, one-time charge paid by a guest to cover accidental damages up to a predetermined limit, serving as an alternative to…
DARM Conference (Data and Revenue Management)
The DARM Conference (Data and Revenue Management) is an annual industry event focused on the application of data analytics and revenue optimization strategies…
DBA (Doing Business As)
A DBA (Doing Business As) is a registered name that a business or individual uses to operate under that is different from their legal name. It allows a…
Deep Cleaning
Deep cleaning is a periodic, intensive cleaning process that goes beyond a standard turnover clean. It involves thoroughly cleaning and sanitizing all areas of…
Demand-Based Pricing
Demand-based pricing is a strategy where vacation rental rates are adjusted according to real-time market demand, including factors like seasonality, local…
Depreciation
Depreciation is an accounting method used to allocate the cost of a tangible asset, such as a property or its furnishings, over its estimated useful life for…
Devon Tourism Self Catering Group
The Devon Tourism Self Catering Group is a trade association representing the interests of vacation rental owners and managers in the county of Devon, England…
Digital Guidebook
A digital guidebook is an online, mobile-friendly resource that provides vacation rental guests with essential property information and local recommendations…
Digital Nomad
A digital nomad is a professional who works remotely while traveling, often for extended periods. This guest segment is a key market for vacation rental owners…
Direct Booking
A reservation made directly with a property manager or host, bypassing third-party online travel agencies (OTAs) and their commissions.
Direct Booking Rate
The direct booking rate is a key performance indicator (KPI) that measures the percentage of total reservations that are made through a property owner's or…
Direct Booking Success Summit
The Direct Booking Success Summit is an annual virtual conference focused on providing vacation rental managers and owners with strategies and tools to…
Discrimination Policy
A discrimination policy is a formal statement outlining a vacation rental business's commitment to providing equal service and accommodation to all…
Display Advertising
A form of online advertising that uses visual media like images and videos on third-party websites and apps to promote a brand or property.
Distribution Channel
A distribution channel is any platform or method used to market and sell vacation rental inventory to potential guests.
Doorbell Camera
A doorbell camera is a smart home device installed at a property's entrance that combines a doorbell with a video camera. It allows hosts to monitor arrivals…
Down Payment
A down payment is the initial portion of the total booking cost that a guest pays upfront to secure a vacation rental reservation. It confirms the booking and…
Drip Campaign
A drip campaign is a series of automated emails sent to past, present, or potential guests over a specific period to nurture relationships and drive bookings.
Drone Photography
Drone photography involves using unmanned aerial vehicles (UAVs) to capture high-resolution photos and videos of a property from an elevated perspective. This…
During-Stay Message
A during-stay message is a communication sent from a host or property manager to a guest partway through their stay. It serves as a proactive check-in to…
Dynamic Pricing
Dynamic pricing is a strategy that adjusts rental rates in real time based on supply, demand, seasonality, and other market factors.
Dynamic Pricing Tool
A dynamic pricing tool is a software solution that uses data analysis and algorithms to automatically adjust the pricing of a vacation rental. It helps hosts…
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Early Bird Discount
An early bird discount is a promotional rate offered to guests who book their stay well in advance of their arrival date. This strategy helps property managers…
Early Check-in
Early check-in is the practice of allowing guests to access a vacation rental property before the standard, specified check-in time, often upon request and…
Eco-Lodge
An eco-lodge is a type of accommodation designed to have minimal impact on the environment while supporting local communities and conservation efforts.
Ecotourism
Ecotourism is a form of tourism centered on responsible travel to natural areas. It aims to conserve the environment, sustain the well-being of local people…
EIN (Employer Identification Number)
An Employer Identification Number (EIN) is a unique nine-digit number assigned by the U.S. Internal Revenue Service (IRS) to identify a business entity for…
Email Automation
Email automation is the use of software to send pre-scheduled or trigger-based emails to guests. It streamlines communication throughout the entire booking…
Email Marketing
Email marketing is a direct marketing channel used to send promotional messages and newsletters to past, present, and potential guests.
England Short-Term Let Registration Scheme
The England Short-Term Let Registration Scheme is a proposed mandatory government register for all properties operating as short-term lets in England to…
England STR Registration Scheme
The England STR Registration Scheme is a mandatory government initiative to create a national register of all properties used for short-term letting. It aims…
English Association of Self Catering Operators (EASCO)
The English Association of Self Catering Operators (EASCO) is the professional trade body representing the interests of the self-catering accommodation…
Entire Place
An "Entire Place" is a vacation rental classification where guests have exclusive use of the whole property, including all living areas, kitchens, and…
Essential Amenity
Essential amenities are the fundamental, non-negotiable items guests expect to find in a vacation rental for a functional and comfortable stay. These include…
EU Short-Term Rental Regulation
The EU Short-Term Rental Regulation is a legislative framework designed to harmonize rules for the collection and sharing of data from hosts and online…
Events Policy
An events policy is a set of rules established by a vacation rental host or manager to govern any gatherings, parties, or other events held by guests at the…
Evolve
Evolve is a vacation rental management service that offers a hybrid model, focusing primarily on marketing, booking management, and dynamic pricing for…
Evolve Vacation Rental
Evolve Vacation Rental is a technology-enabled hospitality company that offers marketing, booking, and guest support services to vacation rental homeowners for…
Expedia
Expedia is a major online travel agency (OTA) that provides a global marketplace for various travel services, including flights, hotels, car rentals, and…
Expedia AI Trip Matching
Expedia AI Trip Matching is a conversational generative AI feature within the Expedia mobile app designed to provide users with personalized travel…
Explore Georgia (GA Tourism)
Explore Georgia is the official tourism marketing arm of the State of Georgia, tasked with promoting the state as a travel destination for both leisure and…
Extra Guest Fee
An extra guest fee is a specific charge applied for each guest who stays at a property beyond the standard number of occupants included in the base nightly…
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Failte Ireland Registration
Failte Ireland Registration refers to the mandatory process for registering short-term tourist lettings in the Republic of Ireland. Operated by Fáilte Ireland…
Family Travel
Family travel refers to tourism involving adults and children, ranging from nuclear families to multi-generational groups. This guest segment is a significant…
Farm Stay
A farm stay is a type of accommodation offered on a working farm, ranch, or vineyard. It falls under the umbrella of agritourism, providing guests with an…
Farmhouse
A farmhouse is a type of rural property, often located on or near agricultural land, that is rented to guests seeking a countryside experience. This property…
FAVR - Florida Alliance for Vacation Rentals
FAVR (Florida Alliance for Vacation Rentals) is a non-profit trade association that advocates for and supports the vacation rental industry within the state of…
Fire Safety Certificate
A Fire Safety Certificate is an official document verifying that a property complies with local fire safety regulations. It is often a mandatory requirement…
First Occupancy License
A First Occupancy License (LPO) is a municipal document certifying that a newly constructed or significantly renovated property is complete, safe, and complies…
Flexible Cancellation
A flexible cancellation policy is a booking term that allows guests to cancel their reservation for a full refund up until a short period before their…
Florida Tourist Development Tax
The Florida Tourist Development Tax (TDT) is a local option tax levied by many Florida counties on the revenue from short-term accommodations to fund tourism…
Florida Vacation Rental Law (HB 833)
Florida House Bill 833 (and similar legislative efforts) refers to proposed legislation aimed at creating a statewide, uniform regulatory framework for…
Florida Vacation Rental Management Association (FVRMA)
The Florida Vacation Rental Management Association (FVRMA) is a professional trade association that represents and supports property managers, owners, and…
Force Majeure Clause
A force majeure clause is a provision in a rental agreement that absolves both hosts and guests from liability if an extraordinary, unforeseeable event beyond…
Forecast Report
A forecast report is a predictive document that projects a vacation rental's future revenue, occupancy, and other key performance indicators based on current…
Foreign Exchange Fee
A foreign exchange fee is a charge levied by a financial institution or payment processor for converting one currency into another during a transaction.
Form 1040 (US Individual Tax Return)
Form 1040 is the standard U.S. Internal Revenue Service (IRS) form that individual taxpayers use to file their annual federal income tax returns.
Form 1099-K
Form 1099-K, Payment Card and Third Party Network Transactions, is an IRS tax form used to report payments received from payment settlement entities. For…
Form W-9
Form W-9, officially the 'Request for Taxpayer Identification Number and Certification,' is an Internal Revenue Service (IRS) document used in the United…
France Le Meur Law
The France Le Meur Law, officially known as the law “to remedy imbalances in the rental market,” introduces stricter regulations for short-term tourist rentals…
FTC Junk Fees Rule
The FTC Junk Fees Rule is a proposed U.S. federal regulation requiring businesses, including vacation rental operators, to display the total, all-inclusive…
Furnished Rental
A furnished rental is a property leased with all the necessary furniture and amenities included, allowing tenants to move in with minimal personal belongings…
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GDPR Compliance
GDPR compliance refers to adhering to the General Data Protection Regulation, a set of European Union laws governing how businesses must collect, process, and…
GDPR for Vacation Rentals
GDPR (General Data Protection Regulation) is a set of data privacy and security laws from the European Union that applies to vacation rental hosts who process…
Generative Engine Optimization (GEO)
Generative Engine Optimization (GEO) is the practice of optimizing digital content to be favorably featured, cited, or synthesized within the results of…
Georgia Vacation Rental Alliance
The Georgia Vacation Rental Alliance (GAVRA) is a non-profit trade association that advocates for fair regulation and promotes the growth of the short-term…
Glamping
Glamping, a blend of "glamorous" and "camping," is a style of travel that offers outdoor experiences with resort-style amenities. It allows guests to enjoy…
Glamping Pod
A glamping pod is a small, insulated, wooden structure, often arched or cabin-like, designed to provide a more comfortable and glamorous camping experience.
Google Ads
Google Ads is an online advertising platform where businesses pay to display brief advertisements to web users on Google's search results and network.
Google Hotel Ads
Google Hotel Ads are paid listings that display hotel and vacation rental rates and availability directly on Google Search and Google Maps.
Google Vacation Rentals
A metasearch platform that aggregates vacation rental listings from various sources and displays them directly in Google Search and Maps results.
GOPPAR (Gross Operating Profit Per Available Room)
GOPPAR (Gross Operating Profit Per Available Room) is a key performance indicator in the hospitality industry used to measure the profitability of a property…
Greater Las Vegas Short-Term Rental Association (GLVSTRA)
The Greater Las Vegas Short-Term Rental Association (GLVSTRA) is a non-profit organization representing short-term rental hosts, managers, and stakeholders in…
Greece STR Tax Reform
The Greece STR Tax Reform refers to a set of new regulations and tax obligations, effective from 2024, that significantly alter how short-term rental operators…
Grocery Stocking
Grocery stocking is an ancillary service where a host or property manager arranges for groceries to be purchased and put away in the rental property before a…
Gross Booking Value (GBV)
Gross Booking Value (GBV) is a performance metric that represents the total monetary value of all confirmed bookings within a specific period, calculated…
Gross Revenue
Gross revenue is the total income a vacation rental generates from all guest bookings before any expenses, commissions, taxes, or other deductions are…
Group Booking
A group booking is a single reservation made for a large party of travelers, such as for a wedding, corporate retreat, or family reunion. These bookings can…
Guest
In vacation rentals, a guest is the individual or group who pays to temporarily occupy a property. They are the end customer, and their satisfaction is central…
Guest App
A guest app is a mobile or web-based application that provides vacation rental guests with all the information and services they need for their stay, from…
Guest Communication Software
Guest communication software is a tool that centralizes and automates interactions with guests throughout their entire booking journey, from initial inquiry to…
Guest Persona
A guest persona is a detailed, semi-fictional representation of your ideal guest, based on market research and real data about your existing customers. It…
Guest Screening
Guest screening is the process of verifying a potential guest's identity and background to assess the risk of property damage, fraud, or rule violations.
Guest Wi-Fi Network
A guest Wi-Fi network is a separate, isolated access point for internet use within a vacation rental. It enhances security by keeping guest devices separate…
Guesthouse
A guesthouse is a type of short-term lodging, typically a separate, self-contained unit located on the same property as the owner's main residence. It offers…
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Handyman
A handyman is a skilled craftsperson responsible for performing a wide range of general repairs and maintenance tasks for a vacation rental property. Their…
Hawaii Alliance for Responsible Tourism
The Hawaii Alliance for Responsible Tourism (HART) is a non-profit organization that represents legally permitted vacation rental operators and supporters…
Hawaii Green Fee
The Hawaii Green Fee is a proposed charge to be levied on tourists visiting the state, with the collected revenue intended to fund environmental protection…
Hawaii Legal Short-term Rental Alliance (HILSTRA)
The Hawaii Legal Short-term Rental Alliance (HILSTRA) is a member-based nonprofit organization that advocates for fair and equitable regulations for vacation…
Health and Safety Inspection
A health and safety inspection is a formal review of a vacation rental property to ensure it complies with government regulations and standards designed to…
Hero Image
A hero image is the large, prominent banner image featured at the top of a website or landing page. It is the first visual element a visitor encounters…
HMO License (UK)
An HMO (House in Multiple Occupation) License is a mandatory legal certification required by local councils in the United Kingdom for landlords renting out…
HOA Rules
HOA rules are the regulations established by a Homeowners Association (HOA) that govern properties within a specific residential community or building. For…
Holiday Accommodation Parks Association of New Zealand (HAPNZ)
The Holiday Accommodation Parks Association of New Zealand (HAPNZ) is the national trade organization representing the commercial holiday park sector in New…
Holiday Let
A holiday let is a furnished property rented out to tourists and travelers for short periods, typically ranging from a few nights to several weeks. This term…
HomeAway
HomeAway was a pioneering online marketplace for the vacation rental industry, connecting property owners with travelers. Founded in 2005, it grew to become a…
Homeshare Alliance Los Angeles
Homeshare Alliance Los Angeles (HALA) is an advocacy organization that represents short-term rental hosts in Los Angeles, focusing on promoting fair…
HomeToGo
HomeToGo is a metasearch engine for vacation rentals, aggregating listings from thousands of partners to provide users with a comprehensive search.
HomeToGo AI Sunny
HomeToGo AI Sunny is a conversational AI travel assistant developed by the vacation rental marketplace HomeToGo to help users find and book accommodations…
Honolulu Bill 41 (Ordinance 22-7)
Honolulu Bill 41, enacted as Ordinance 22-7, is a municipal law that significantly tightened restrictions on short-term rentals on the island of O'ahu by…
Hospitality Industry
The hospitality industry is a broad economic sector comprising businesses that provide services to travelers and guests. It primarily includes segments like…
Hospitality New Zealand
Hospitality New Zealand is the principal trade association for the hospitality and commercial accommodation sectors in New Zealand, providing advocacy…
Host
A host is the individual or entity responsible for managing a vacation rental property and ensuring a positive guest experience. This includes handling…
Host Service Fee
A host service fee is a charge levied by an online travel agency (OTA) or booking platform on a property owner or host. This fee covers the platform's…
Host2Host
Host2Host is a non-profit trade association based in Portland, Oregon, that provides education, advocacy, and community support for short-term rental hosts.
Hostel
A hostel is a form of budget-friendly accommodation that offers shared lodging, typically in dormitory-style rooms with bunk beds, alongside communal spaces…
Hot Tub Maintenance
Hot tub maintenance refers to the schedule of regular tasks required to keep a hot tub or spa clean, safe, and operational for guests. It encompasses water…
Hotel Occupancy Tax (HOT)
Hotel Occupancy Tax (HOT) is a tax imposed by state and/or local governments on the cost of short-term lodging, including hotels, motels, and vacation rentals…
House Manual
A house manual is a guide for guests that explains how to use a property's features, appliances, and amenities, while also outlining important rules and…
House Rules
House rules are a set of guidelines and restrictions established by a host that guests must adhere to during their stay. They cover topics like parties, noise…
Houseboat
A houseboat is a boat designed or modified for use primarily as a residence, offered as a unique short-term rental accommodation on a body of water. These…
Huntington Beach Short-Term Rental Alliance (HBSTRA)
The Huntington Beach Short-Term Rental Alliance (HBSTRA) is a local advocacy organization in Huntington Beach, California. It represents the interests of…
HVAC Maintenance
HVAC maintenance involves the regular inspection, cleaning, and servicing of a property's heating, ventilation, and air conditioning systems. For vacation…
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iCal Sync
iCal sync is a method that allows vacation rental hosts to synchronize their booking calendars across multiple platforms using the iCalendar (.ics) file…
ID Verification
ID verification is the process of confirming a guest's legal identity using official documents to enhance security, prevent fraud, and comply with local…
iframe Booking Widget
An iframe booking widget is a block of code that allows vacation rental operators to embed a functional booking calendar and form directly onto any existing…
Indemnification Clause
An indemnification clause is a contractual provision in a rental agreement where one party (the guest) agrees to cover the financial losses and legal…
Independent Host Academy
Independent Host Academy is an online educational platform and community that provides courses, resources, and support for independent short-term rental owners…
Independent Host Summit
The Independent Host Summit is an annual virtual conference for vacation rental owners and small managers focused on building a direct booking business and…
Influencer Marketing
A marketing strategy where vacation rental brands collaborate with social media creators to promote properties to their followers.
Inn
An inn is a commercial establishment providing lodging, and often food and drink, to travelers. Typically smaller than hotels, inns are often characterized by…
Inquiry Form
An inquiry form is a feature on a vacation rental website that allows potential guests to submit questions or special requests directly to the host before…
Instagram Marketing
Instagram marketing for vacation rentals involves leveraging the visual-first social media platform to promote properties, attract potential guests, and drive…
Installments
Installments are a payment arrangement where the total cost of a vacation rental booking is divided into multiple, smaller payments collected over a scheduled…
Internet of Things (IoT) for Rentals
The Internet of Things (IoT) for rentals refers to the network of interconnected physical devices within a property that can be monitored and controlled…
Inventory List
An inventory list is a detailed catalog of all items within a vacation rental property, from furniture and appliances to linens and kitchenware. It is used by…
Inventory Management Software
Inventory management software helps vacation rental hosts and property managers track, manage, and replenish physical items within their properties. It covers…
Ireland Income Tax for Short-Term Lets
Ireland Income Tax for Short-Term Lets refers to the tax obligations on income generated from renting out a property, or part of a property, for short periods…
Ireland Planning Permission for Short-Term Lets
Ireland Planning Permission for Short-Term Lets refers to the legal requirement for property owners in certain areas to obtain formal approval from their local…
Ireland Rent a Room Relief
Ireland's Rent a Room Relief is a tax provision that allows homeowners to earn a certain amount of annual income from renting a room in their primary residence…
Ireland Short-Term Letting Register
The Ireland Short-Term Letting Register is a national mandatory registration system for all short-term rental properties, administered by Fáilte Ireland to…
Ireland VAT for Short-Term Accommodation
Ireland VAT for Short-Term Accommodation is a tax applied to the revenue generated from letting properties like holiday homes, apartments, and guesthouses on a…
Issue Resolution
Issue resolution in the vacation rental industry refers to the structured process of addressing and solving guest complaints, maintenance problems, or other…
Italy CIN (Codice Identificativo Nazionale)
The Italy CIN (Codice Identificativo Nazionale) is a unique national identification code required for all short-term rental properties in Italy, designed to…
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Kauai Vacation Rental Association (KVROA)
The Kauai Vacation Rental Association (KVROA) is a non-profit organization that represents the interests of vacation rental owners, managers, and stakeholders…
Kayak
Kayak is a travel metasearch engine that aggregates listings from hundreds of online travel agencies, hotel websites, and other booking platforms.
Key Exchange
Key exchange is the process of transferring keys for a vacation rental from the host or property manager to the guest at the beginning of their stay, and back…
Keyless Entry
Keyless entry refers to any system that allows a guest to unlock a property without a traditional physical key, typically using a numeric code, a smartphone…
Kitchen Equipment
Kitchen equipment refers to the array of appliances, cookware, utensils, and dinnerware provided in a vacation rental for guests to prepare and consume meals…
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Lake House
A lake house is a type of vacation rental property located on or with direct access to a lake, valued for its scenic views and offering guests water-based…
Lake Tahoe Accommodations Association
The Lake Tahoe Accommodations Association (LTAA) is a non-profit trade organization representing vacation rental owners, property managers, and other lodging…
Landing Page
A landing page is a standalone web page designed for a specific marketing campaign. Its purpose is to convert visitors into leads or bookings by focusing on a…
Landscaping
Landscaping for a vacation rental involves the design, care, and maintenance of all outdoor areas to enhance curb appeal, improve guest experience, and…
Las Vegas STR Ordinance
The Las Vegas STR Ordinance refers to the set of regulations governing the operation of short-term rentals within the City of Las Vegas and unincorporated…
Last-Minute Discount
A last-minute discount is a reduced price offered to guests who book a vacation rental shortly before their intended arrival date. This strategy helps property…
Last-Minute Pricing
Last-minute pricing is a dynamic pricing strategy where hosts reduce the rates for their rental properties for dates in the immediate future. The primary goal…
Late Check-out
Late check-out is an arrangement that permits guests to vacate a vacation rental property after the standard, pre-set departure time. It can be offered as a…
Late Check-out Fee
A late check-out fee is a specific charge applied to guests who do not vacate a vacation rental property by the agreed-upon check-out time. This fee serves as…
Laundry Service
A laundry service for vacation rentals is the process of washing, drying, folding, and replenishing all property linens, such as sheets, towels, and duvet…
Length-of-Stay Discount
A length-of-stay (LOS) discount is a pricing strategy in the vacation rental industry that offers guests a reduced per-night rate for booking stays that meet…
Length-of-Stay Pricing
Length-of-stay (LOS) pricing is a strategy where the nightly rate for a vacation rental is adjusted based on the total duration of a guest's booking.
Linen Fee
A linen fee is a specific charge levied on vacation rental guests to cover the cost of providing, laundering, and replacing linens such as bed sheets, duvet…
Linen Service
A linen service is a third-party company that supplies, launders, and manages bed linens, towels, and other textiles for vacation rentals. Outsourcing this…
Linens Provided
Linens provided is a standard vacation rental amenity indicating that the host supplies all necessary bed sheets, blankets, pillows, and towels for guests…
Listing Description
The listing description is the written text that accompanies photos on a rental platform, detailing a property's features, amenities, and unique selling points…
Listing Optimization
Listing optimization is the continuous process of refining a vacation rental's online listing presentation—including its title, description, photos, and…
Listing Photos
Listing photos are the collection of images used to visually represent a vacation rental property on booking channels. These photos are a critical marketing…
Listing Sync
Listing sync is the process of automatically updating and synchronizing static property information, such as descriptions, amenities, and photos, across…
Listing Title
A listing title is the main headline for a vacation rental property on booking platforms and direct booking websites, designed to capture a potential guest's…
LLM Visibility
LLM Visibility is the measure of how frequently and prominently a vacation rental property or business appears in the responses of Large Language Models (LLMs)…
Local Recommendations
Local recommendations are curated suggestions provided by hosts about nearby attractions, restaurants, activities, and services. They help guests experience…
Local SEO
Local SEO for vacation rentals is the practice of optimizing a property's online presence to attract direct bookings from location-based searches.
Lockbox
A lockbox is a small, secure container used in the vacation rental industry to store property keys, enabling contactless self-check-in for guests. Hosts…
Lodge
A lodge is a type of accommodation, typically located in a rural or natural setting like a mountain range, forest, or lakeside. Characterized by its rustic…
Lodgify
Lodgify is an all-in-one vacation rental software for property owners and managers. It provides tools to create a direct booking website, manage listings…
Lodgify Academy
Lodgify Academy is a free online educational resource hub offering courses, guides, and materials for vacation rental owners and property managers.
Lodging Tax
A lodging tax is a tax levied by government authorities (such as city, county, or state) on the rental of short-term accommodations, including vacation…
Loft
A loft is a type of vacation rental characterized by a large, open-plan living space, typically located in a building that was formerly used for industrial or…
London 90-Day Rule
The London 90-Day Rule is a regulation that limits the number of nights a residential property in Greater London can be rented out on a short-term basis to 90…
Long-Term Rental
A long-term rental is a property leased to a tenant for an extended period, typically six months or longer, under a formal lease agreement. Unlike short-term…
Look-to-Book Ratio
The look-to-book ratio is a performance metric that measures the percentage of users who view a property listing versus those who complete a booking. It is a…
Los Angeles Home-Sharing Ordinance
The Los Angeles Home-Sharing Ordinance is a set of regulations governing short-term rentals (stays of 30 days or less) within the City of Los Angeles. Key…
Los Angeles Vacation Home Rental Alliance (LAVHRA)
The Los Angeles Vacation Home Rental Alliance (LAVHRA) is a non-profit advocacy organization that represents short-term rental homeowners and managers in Los…
Loss of Income Insurance
Loss of income insurance is a type of coverage that compensates vacation rental owners for lost rental revenue when their property becomes uninhabitable due to…
Lost and Found Policy
A lost and found policy in the vacation rental industry refers to the established procedure for handling personal items that guests leave behind after their…
Loyalty Program
A loyalty program in the vacation rental industry is a marketing strategy designed to incentivize repeat bookings and foster long-term relationships with…
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Maintenance Log
A maintenance log is a detailed record of all maintenance and repair activities performed on a vacation rental property. It helps owners and managers track…
Maintenance Request
A maintenance request is a communication from a guest or staff member alerting a property manager or owner to an issue at a rental property that requires…
Management Fee
A fee paid by a property owner to a vacation rental management company for the services involved in overseeing the property, guests, and bookings.
Mansion
A mansion is a very large and impressive house, often rented for luxury vacations, events, or large group stays. This property type is distinguished by its…
Market Penetration Index (MPI)
The Market Penetration Index (MPI) is a key performance indicator that measures a property's occupancy rate relative to the average occupancy rate of its…
Marketing Automation
Marketing automation refers to the use of software and technology to streamline, automate, and measure marketing tasks and workflows. For vacation rentals, it…
Marketing Funnel
A marketing funnel in the vacation rental industry illustrates the journey a potential guest takes from initial awareness of a property to making a booking and…
Marriott Homes & Villas
Marriott Homes & Villas is the vacation rental platform from Marriott International, offering a curated selection of premium and luxury private homes managed…
Maui Bill 9 (Phase-Out Ordinance)
Maui Bill 9 is a proposed ordinance in Maui County, Hawaii, that aims to phase out thousands of short-term vacation rentals in apartment-zoned districts to…
Maui Vacation Rental Association (MVRA)
The Maui Vacation Rental Association (MVRA) is a non-profit organization that represents and advocates for legally permitted vacation rental owners and…
Maximum Length of Stay
Maximum Length of Stay (Max LOS) is a booking rule dictating the longest consecutive period a guest can reserve a vacation rental, used by hosts to manage…
Maximum Occupancy
Maximum occupancy refers to the total number of guests, including adults, children, and infants, legally and safely permitted to stay in a vacation rental…
Meta Ads
Paid advertising on Meta's platforms (Facebook, Instagram) to reach potential guests with targeted ads for vacation rentals.
Metasearch Engine
A metasearch engine is a tool that aggregates vacation rental listings and prices from multiple sources, allowing travelers to compare options in one place.
Michigan Short Term Rental Association (MISTRA)
The Michigan Short Term Rental Association (MISTRA) is a non-profit organization dedicated to advocating for fair regulations and supporting the interests of…
Mid-Term Rental
A mid-term rental (MTR) is a furnished property rented for a period longer than a typical vacation but shorter than a traditional annual lease, usually between…
Mile High Hosts
Mile High Hosts is a non-profit, member-based professional association for short-term rental hosts and managers in the Denver, Colorado metropolitan area.
Minimum Length of Stay (MLOS)
A rule set by property managers requiring guests to book a specific number of consecutive nights to confirm a reservation.
Minnesota STR Owners Association (MNSTRA)
The Minnesota STR Owners Association (MNSTRA) is a non-profit organization dedicated to advocating for and supporting short-term rental owners and managers…
Mobile App
A mobile app for hosts is a smartphone or tablet application that enables vacation rental owners and managers to run their business remotely, handling…
Moderate Cancellation
A moderate cancellation policy is a common framework in the vacation rental industry that balances guest flexibility with host protection by offering a full…
Montana Vacation Rental Owners Association (MTVRO)
The Montana Vacation Rental Owners Association (MTVRO) is a non-profit trade organization dedicated to representing and supporting short-term rental owners…
Monterey County Vacation Rental Alliance (MCVRA)
The Monterey County Vacation Rental Alliance (MCVRA) is a regional non-profit organization dedicated to advocating for and supporting short-term rental owners…
Motel
A motel, short for "motor hotel," is a type of lodging designed for motorists, characterized by rooms that are directly accessible from the parking area. They…
Multi-Calendar
A multi-calendar is a centralized dashboard that displays availability and bookings for multiple properties in a single, unified view.
Multi-Channel Distribution
A strategy for listing a vacation rental on multiple booking platforms simultaneously to maximize visibility, reach, and revenue.
Multi-Currency Pricing
Multi-currency pricing is the practice of displaying property rates and accepting payments in the local currency of the guest, rather than the host's home…
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Nashville Area Short-Term Rental Alliance (NASTRA)
The Nashville Area Short-Term Rental Alliance (NASTRA) is a non-profit organization dedicated to representing and supporting short-term rental hosts, owners…
NASTRM - National Short Term Rental Association
NASTRM (National Short Term Rental Association) is a U.S.-based professional organization that provides education, certification, and networking opportunities…
National Association of Short Rental Managers (NASRM)
The National Association of Short Rental Managers (NASRM) is a U.S.-based professional trade organization dedicated to representing, educating, and advocating…
NCVRMA - NC Vacation Rental Managers Association
The North Carolina Vacation Rental Managers Association (NCVRMA) is a professional trade association that supports, educates, and advocates for the vacation…
Negative Review Management
Negative review management is the strategic process of addressing and resolving unfavorable feedback from guests across various online platforms. It involves…
Net Income
Net income is the profit remaining after all expenses, including operating costs, interest, and taxes, have been deducted from total revenue. Often called the…
Net Promoter Score (NPS)
Net Promoter Score (NPS) is a widely used metric that measures guest loyalty and satisfaction by asking a single question about their likelihood to recommend a…
Net Revenue
Net revenue is the total income a vacation rental generates from bookings after subtracting direct, variable costs associated with securing that revenue, such…
Nevada Vacation Rental Professionals
Nevada Vacation Rental Professionals (NVVRP) is a trade association dedicated to representing and supporting vacation rental owners, managers, and affiliated…
New Orleans Short-Term Rental Ordinance
The New Orleans Short-Term Rental (STR) Ordinance is the set of municipal laws that govern the operation of vacation rentals within the city. The regulations…
New Orleans STR Ordinance
The New Orleans Short-Term Rental (STR) Ordinance is the set of local laws governing the operation of vacation rentals within the City of New Orleans…
New South Wales Short Stay Association
The New South Wales Short Stay Association (NSWSSA) is a professional body representing hosts, managers, and stakeholders in the short-term rental industry in…
New York Local Law 18
New York Local Law 18, also known as the Short-Term Rental Registration Law, is a municipal regulation in New York City that requires hosts to register with…
New Zealand Bright-Line Test
The New Zealand bright-line test is a tax rule that determines whether income tax must be paid on the profits from selling a residential property within a…
New Zealand GST for Short-Term Rentals
New Zealand's Goods and Services Tax (GST) is a 15% tax applied to short-term rental accommodation. Recent rule changes, effective April 1, 2024, mandate that…
New Zealand Healthy Homes Standards
The New Zealand Healthy Homes Standards are a set of minimum legal requirements for rental properties concerning heating, insulation, ventilation, moisture…
New Zealand Mixed-Use Asset Rules
The New Zealand Mixed-Use Asset Rules are tax regulations set by the Inland Revenue Department (IRD) that dictate how owners must calculate deductible expenses…
Newsletter Marketing
Newsletter marketing is a direct marketing strategy that involves sending regular email updates to a list of subscribers, such as past guests and leads.
Nightly Rate
The nightly rate is the base price a vacation rental property charges for a single night's stay. This rate excludes additional costs like cleaning fees…
No-Show Policy
A no-show policy is a set of rules that dictates the financial consequences for a guest who neither arrives for their scheduled booking nor formally cancels it…
No-Show Rate
The no-show rate is a key performance indicator that measures the percentage of guests who make a reservation but fail to arrive without providing prior…
Noise Monitoring Device
A noise monitoring device is a smart sensor that measures decibel levels in a property to detect potentially disruptive noise without recording audio, helping…
Non-Refundable Rate
A non-refundable rate is a discounted booking price offered to guests on the condition that they forfeit their right to a refund if they cancel their…
Northern Michigan Vacation Rental Association
The Northern Michigan Vacation Rental Association (NMVRA) is a professional organization dedicated to supporting and advocating for short-term rental owners…
NorthWest Vacation Rental Professionals (NWVRP)
NorthWest Vacation Rental Professionals (NWVRP) is a non-profit trade association that advocates for and supports vacation rental owners, managers, and related…
NSW Property ID (STRA Register)
The NSW Property ID is a unique registration number required for all short-term rental accommodation (STRA) properties in New South Wales, Australia. It is…
NSW Short-Term Rental Accommodation Code of Conduct
The NSW Short-Term Rental Accommodation (STRA) Code of Conduct is a mandatory legal framework in New South Wales, Australia, that sets behavioral standards for…
NYC Tourism + Conventions
NYC Tourism + Conventions is the official destination marketing organization (DMO) and convention and visitors bureau (CVB) for the five boroughs of New York…
NYSVRA - New York State Vacation Rental Association
NYSVRA (New York State Vacation Rental Association) is a non-profit trade association representing vacation rental owners, property managers, and affiliated…
O
Oahu Short-Term Rental Alliance
The Oahu Short-Term Rental Alliance (OSTRA) is a non-profit organization dedicated to advocating for fair and sensible regulations for the vacation rental…
OAuth
OAuth (Open Authorization) is a security standard that allows one application to access data from another service on a user's behalf without sharing the user's…
Occupancy Rate
Occupancy Rate is the percentage of booked nights out of the total available nights for a property over a specific period.
Occupancy Tax
Occupancy tax is a tax levied on the rental of short-term accommodations, which hosts are legally required to collect from guests and remit to local or state…
Off-Limits Area
An off-limits area is a space within a vacation rental property, such as a closet, room, or garage, that is secured and made inaccessible to guests to store…
Off-Page SEO
Off-page SEO refers to actions taken outside of your own website to impact your rankings within search engine results pages.
Off-Season Pricing
Off-season pricing is a strategy of reducing nightly rates for a vacation rental during periods of low tourist demand. This tactic aims to attract…
Oklahoma Short Term Rental Alliance (OKSTRA)
The Oklahoma Short Term Rental Alliance (OKSTRA) is a non-profit organization dedicated to advocating for fair and sensible regulations for the short-term…
On-Page SEO
On-page SEO involves optimizing individual web pages to rank higher in search engines and earn more relevant traffic from potential guests.
Onefinestay
Onefinestay is a luxury hospitality company, part of the Accor group, that offers a curated collection of high-end private homes and villas combined with…
Online Check-in
Online check-in is a digital process that allows guests to complete pre-arrival formalities, such as identification submission, rental agreement signatures…
Online Check-In Software
Online check-in software is a digital tool that enables vacation rental guests to complete all necessary pre-arrival procedures remotely via a web portal or…
Online Payment
Online payment refers to the electronic transaction of funds over the internet to book and pay for a vacation rental. This method provides a secure, automated…
Online Reviews
Online reviews are critical user-generated content that provides feedback and ratings about a vacation rental property, helping prospective guests make booking…
Online Travel Agency (OTA)
An Online Travel Agency (OTA) is a website or app that sells travel-related products like flights, hotels, and vacation rentals to consumers.
Onsite Property Management Association (OPMA)
The Onsite Property Management Association (OPMA) is a trade organization in the United States dedicated to advancing the interests of vacation rental…
Ontario Municipal Accommodation Tax (MAT)
The Ontario Municipal Accommodation Tax (MAT) is a levy that municipalities in the province of Ontario, Canada, can choose to apply to short-term accommodation…
Ontario Short-Term Rental Association
The Ontario Short-Term Rental Association (OSTRA) is a non-profit advocacy group representing the interests of short-term rental owners, managers, and hosts…
Open API
An open API, or public API, is a publicly available application programming interface that allows different software applications to communicate and share data…
Open API Specification
The Open API Specification (OAS) is a standard, language-agnostic format for describing RESTful APIs, allowing both humans and computers to understand a…
OpenAI Operator
An OpenAI Operator is a specialized software tool for developers that automates the management of OpenAI services within a Kubernetes environment. It…
Operating Expense (OpEx)
Operating Expenses (OpEx) are the ongoing, day-to-day costs incurred to keep a vacation rental business running, distinct from long-term investments in the…
Operations Automation
Operations automation involves using technology to manage and execute recurring tasks in a vacation rental business, reducing manual effort and improving…
OSTRA (Ontario Short Term Rental Association)
The Ontario Short Term Rental Association (OSTRA) is a non-profit advocacy organization representing short-term rental owners, managers, and stakeholders in…
OTA Commission
An OTA commission is the fee a property owner or manager pays to an Online Travel Agency (OTA) for each booking generated through the platform.
Outer Banks Vacation Rental Managers Association
The Outer Banks Vacation Rental Managers Association (OBX-VRMA) is a professional trade organization representing vacation rental management companies in the…
Owner Payout
An owner payout is the net amount of rental income a property manager transfers to a property owner after deducting management fees, operational expenses, and…
Owner Portal
An owner portal is a secure, web-based platform for property managers to share key information with the owners of the properties they manage, providing…
P
Pace Report
A pace report compares booking activity for a future period against the same period in previous years. It helps property managers understand if they are…
Paid Occupancy Rate
Paid occupancy rate is a key performance indicator (KPI) in the vacation rental industry that measures the percentage of available nights that were booked and…
Palm Springs STR Ordinance
The Palm Springs STR Ordinance is a set of municipal regulations governing the operation of short-term vacation rentals in Palm Springs, California. It…
Party Policy
A party policy is a set of explicit rules within a vacation rental's house rules or rental agreement that forbids unauthorized gatherings, parties, and events…
Pay-Per-Click (PPC)
Pay-Per-Click (PPC) is an online advertising model where advertisers pay a fee each time one of their ads is clicked. Essentially, it's a way of buying visits…
Payment Gateway
A payment gateway is a service that authorizes and processes online payments for vacation rental businesses. It acts as a secure intermediary between a host's…
Payment Gateway Fee
A payment gateway fee is a charge levied by a payment gateway provider for processing credit card or other electronic payments. In the vacation rental…
Payment Method
A payment method is the specific means by which a guest pays for their vacation rental booking, such as a credit card, bank transfer, or digital wallet.
Payment Processor
A payment processor is a company that facilitates electronic transactions for businesses, including vacation rentals. It acts as the intermediary between the…
Payment Scheduling
Payment scheduling is the process of collecting guest payments in two or more installments at predefined times between the booking confirmation and the…
PCI Compliance
PCI Compliance refers to the set of security standards designed to ensure that all companies that accept, process, store, or transmit credit card information…
PCI DSS Compliance
PCI DSS Compliance refers to adherence to the Payment Card Industry Data Security Standard, a set of security rules designed to protect cardholder data and…
Peak Season Pricing
Peak season pricing is a strategy where vacation rental hosts and property managers increase their nightly rates during periods of highest demand, such as…
Peer-to-Peer Rental
Peer-to-peer (P2P) rental is a business model where individuals rent out property they own, such as a house, apartment, or room, directly to other individuals…
Penthouse
A penthouse is a luxury apartment or unit located on the top floor or floors of a building, typically distinguished by premium amenities, superior views, a…
Pest Control
Pest control is the process of managing, preventing, and eliminating pests from a vacation rental property to ensure guest safety, comfort, and property…
Pet Fee
A pet fee is a one-time, non-refundable charge that hosts add to a booking to cover the additional cleaning and wear and tear associated with accommodating a…
Pet Policy
A pet policy is a set of rules and guidelines established by a vacation rental host or property manager regarding guests bringing animals onto the property. It…
Pet-Friendly Rental
A pet-friendly rental is a vacation property, such as a short-term rental house, apartment, or cabin, where the host explicitly permits guests to bring their…
Phocuswright Conference
The Phocuswright Conference is an influential annual event series for the global travel industry, bringing together executives and innovators to discuss…
Pickup Report
A pickup report is a data analysis tool that tracks the net change in bookings—including new reservations, cancellations, and modifications—that has occurred…
Pinterest Marketing
Pinterest marketing for vacation rentals involves using the visual discovery platform Pinterest to showcase properties, destinations, and experiences to…
Planning Permission (UK and Ireland)
Planning permission is the formal approval from a local authority (council) required to undertake certain types of development, which can include the material…
Plum Guide
Plum Guide is a highly selective online travel agency (OTA) that markets itself as a 'Michelin Guide for homes.' It features a curated collection of vacation…
Poconos Association of Vacation Rental Owners
The Poconos Association of Vacation Rental Owners (PAVRO) is a non-profit trade organization that represents and supports short-term rental owners and managers…
Pool Maintenance
Pool maintenance involves the regular upkeep and cleaning of a swimming pool at a vacation rental property. This includes cleaning, chemical balancing, and…
Portland Short-Term Rental Regulations
Portland Short-Term Rental Regulations are the set of rules established by the City of Portland, Oregon, that govern the operation of vacation rentals for…
Portugal Alojamento Local (AL)
Portugal's Alojamento Local (AL) regime is the legal and regulatory framework governing the operation of short-term rentals, requiring hosts to register their…
Post-Departure Inspection
A post-departure inspection is the process of thoroughly checking a vacation rental property for damage, missing items, and cleanliness after a guest checks…
Post-Stay Email
A post-stay email is an automated or manual message sent to guests after they have checked out of a vacation rental to solicit reviews and feedback.
Post-Stay Message
A post-stay message is a communication sent to guests after their departure. It primarily serves to thank them, request feedback or a public review, and…
Pre-Arrival Email
A pre-arrival email is an automated message sent to vacation rental guests between booking and check-in. It provides essential information like access…
Pre-Arrival Inspection
A pre-arrival inspection is a final quality control check of a vacation rental property, conducted shortly before a new guest checks in. This process ensures…
Pre-Authorization
Pre-authorization is a temporary hold placed on a guest's credit or debit card to reserve a specific amount of funds, commonly used to secure a damage deposit…
Pre-Stay Message
A pre-stay message is a communication sent to guests after they book but before they arrive, containing essential information for their upcoming stay, such as…
Premium Amenity
A premium amenity is a non-essential but highly desirable feature or service in a vacation rental that enhances the guest experience and allows hosts to…
Preparation Time Before Arrival (PTBA)
Preparation Time Before Arrival (PTBA) is a calendar setting that automatically blocks a specific period of time immediately before a guest's check-in. This…
Preventive Maintenance
Preventive maintenance is the practice of regularly and proactively servicing property assets, systems, and equipment to prevent failures, reduce costly…
PriceLabs
PriceLabs is a third-party dynamic pricing and revenue management software for the vacation rental industry. It uses real-time market data and algorithms to…
Pricing Strategy
A pricing strategy for a vacation rental is the comprehensive plan and methodology a host or property manager uses to set rates for their property. This…
Privacy Policy
A Privacy Policy is a legal document explaining how a vacation rental business collects, uses, stores, and protects personal data from guests and website…
Private Room
A private room is a type of short-term rental accommodation where a guest books an exclusive bedroom within a larger property, while sharing common areas like…
Professional Association of Self Caterers UK (PASC UK)
The Professional Association of Self Caterers UK (PASC UK) is a non-profit trade body that represents and advocates for the self-catering accommodation sector…
Promotional Pricing
Promotional pricing is a marketing strategy where short-term price reductions or special offers are used to stimulate demand, attract new guests, or boost…
Property Inspection
A property inspection is a systematic check of a vacation rental to assess its condition, identify maintenance needs, and ensure it's ready for guests or has…
Property Insurance
Property insurance is a policy that financially protects the physical structure of a vacation rental and the owner's contents within it from damage, loss, or…
Property Management Cost
Property management cost refers to the fees an owner pays to a professional manager or company for overseeing the operations of their vacation rental.
Property Management System (PMS)
A Property Management System (PMS) is a software application that enables vacation rental owners and managers to centralize and automate their core business…
Property Manager
A property manager is a person or company hired by a property owner to oversee the daily operations of a rental property, including marketing, guest…
Property Onboarding
Property onboarding is the systematic process a vacation rental manager uses to integrate a new property into their management portfolio, preparing it for…
Property Owner
A property owner is the individual or legal entity holding the title to a vacation rental property, with ultimate responsibility for its financial and…
Property Video
A property video is a dynamic motion picture used in vacation rental marketing to showcase a property's features, layout, and overall atmosphere. It serves as…
Property Walk-Through
A property walk-through is a guided tour provided by a host or property manager to a guest upon arrival. Its purpose is to familiarize the guest with the…
Public Liability Insurance
Public liability insurance is a type of coverage that protects vacation rental owners from legal and financial responsibility if a third party, such as a guest…
Q
Quebec Bill 25 (CITQ Registration)
Quebec Bill 25 is provincial legislation that mandates all short-term rental operators to register with the Corporation de l'industrie touristique du Québec…
Quebec CITQ Number
A Quebec CITQ Number is a mandatory registration number issued by the Corporation de l'industrie touristique du Québec (CITQ) for all short-term rental…
Quebec Lodging Tax (TSH)
The Quebec Lodging Tax (Taxe sur l'hébergement or TSH) is a specific provincial tax levied on the price of short-term accommodation provided in one of Quebec's…
Quebec Vacation Rental Association
The Quebec Vacation Rental Association, also known as the Association des professionnels de la location meublée du Québec (APLMQ), is a non-profit organization…
Queensland Short Term Accommodation Network
The Queensland Short Term Accommodation Network (QSTAN) is an industry association that represents and supports owners, hosts, and managers of short-term…
Quiet Enjoyment Clause
A contractual provision in a rental agreement that guarantees a guest the right to possess and use a property without disturbance from the owner or their…
Quiet Hours
A defined period during which guests are required to minimize noise to avoid disturbing neighbors. Quiet hours are a standard part of house rules, crucial for…
Quote Generator
A quote generator is a software tool, typically on a vacation rental's website, that automatically calculates and displays the total price for a stay based on…
R
Rate Sync
Rate sync is a software feature that automatically updates and synchronizes pricing for a vacation rental property across all connected booking channels…
Reactive Maintenance
Reactive maintenance, also known as breakdown or corrective maintenance, is the practice of repairing assets and equipment only after they have failed. In…
Recurring Payment
A recurring payment is an automated financial transaction that occurs at regular, predetermined intervals. In the vacation rental industry, it is primarily…
Referral Program
A referral program is a marketing strategy that encourages existing guests to promote a vacation rental property to their friends, family, or colleagues in…
Refund Policy
A refund policy is a set of rules established by a host that outlines the specific conditions under which a guest may receive a full, partial, or no refund…
Refund Processing
Refund processing is the operational and financial procedure of returning funds to a guest, typically following a booking cancellation, service issue, or…
Registration Number
A unique identifier issued by a government or municipal authority that legally authorizes a property to operate as a short-term rental. This number is often…
Rent a Room Scheme (UK)
The Rent a Room Scheme is a UK government initiative that allows homeowners and tenants to earn up to a threshold of tax-free income per tax year from letting…
Rental Agreement
A rental agreement is a legally binding contract between a property owner or manager and a guest. It outlines the terms, conditions, and rules for a short-term…
Repeat Guest Rate
The repeat guest rate is a key performance indicator that measures the percentage of guests who return to a property for another stay, serving as a direct…
Reporting Dashboard
A reporting dashboard is a centralized, visual interface within vacation rental software that displays key business metrics. It allows hosts and property…
Reputation Management
Reputation management refers to the strategies and processes used to monitor, influence, and improve how a vacation rental property or business is perceived by…
Resort
A resort is a self-contained commercial establishment that provides lodging and a wide range of amenities and recreational facilities for travelers and…
Resort Fee
A resort fee is a mandatory daily charge levied by hotels, resorts, and some vacation rental complexes to cover a bundle of on-site amenities and services…
Resort Tax
A resort tax is a tax levied by a government entity on mandatory, non-room charges imposed by a lodging provider, such as resort fees, amenity fees, or…
Response Rate
Response rate is a performance metric used by online travel agencies (OTAs) that measures the percentage of new guest inquiries and booking requests a host…
Response Time
Response time is a key performance metric in the vacation rental industry that measures the average time it takes for a host or property manager to reply to a…
REST API
REST API is a specific type of Application Programming Interface (API) that follows a set of architectural rules for how software applications communicate with…
Restocking Checklist
A restocking checklist is a document used by vacation rental hosts, managers, or cleaning crews to ensure all consumable items in a property are replenished to…
Retargeting
Retargeting is a digital marketing strategy that shows ads to users who have previously visited your website but did not complete a booking.
Return on Investment (ROI)
Return on Investment (ROI) is a key performance indicator used in the vacation rental industry to measure the profitability of an investment relative to its…
Return on Revenue (ROR)
Return on Revenue (ROR) is a profitability ratio that measures the percentage of total revenue that constitutes net income, indicating how efficiently a…
Returning Guest
A returning guest is someone who has booked a stay at the same vacation rental property on more than one occasion. Cultivating returning guests is a key…
Revenue Generation Index (RGI)
The Revenue Generation Index (RGI), also known as RevPAR Index, is a hospitality metric that measures a property's revenue per available room (RevPAR)…
Revenue Management
Revenue management is the strategic process of using data analytics to predict consumer behavior and optimize pricing and inventory availability to maximize…
Revenue Management System (RMS)
A Revenue Management System (RMS) is software that utilizes data analytics to help hospitality businesses, including vacation rentals, optimize pricing and…
Revenue Per Booking
Revenue Per Booking (RPB) is a key performance indicator that measures the total income generated from a single, individual booking, including the base rate…
Review Request Email
A post-stay email sent to guests asking them to leave a public review of their experience on booking platforms or the host's website.
Review Response Strategy
A review response strategy is a systematic approach to replying to guest feedback, both positive and negative, on various online platforms. It outlines…
Review Score
A review score is a numerical rating, typically an average, derived from guest feedback on their stay at a vacation rental property, usually displayed on…
Review Velocity
Review velocity refers to the speed and frequency at which new guest reviews are acquired for a vacation rental property or business. It is a critical metric…
RevPAN (Revenue Per Available Night)
RevPAN, or Revenue Per Available Night, is a key performance indicator (KPI) in the vacation rental industry that measures a property's ability to generate…
RevPAR (Revenue Per Available Room)
RevPAR is a key performance metric that measures a property's ability to generate revenue from its entire inventory of available rooms.
RV Rental
An RV rental is the short-term lease of a recreational vehicle, such as a motorhome or campervan, which serves as both accommodation and transportation. This…
S
Sales Tax
Sales tax is a consumption tax charged on the sale of goods and services, which vacation rental operators are often required to collect from guests and remit…
Same-Day Turnover
Same-day turnover refers to the process where one guest checks out and another checks in on the same calendar day. This practice maximizes occupancy and…
San Diego STR Ordinance
The San Diego Short-Term Residential Occupancy (STRO) Ordinance is a set of regulations passed by the City of San Diego to govern vacation rentals. It…
San Francisco Short-Term Rental Ordinance
The San Francisco Short-Term Rental Ordinance is the set of local laws governing residential rentals of less than 30 days, requiring hosts to register with the…
Santa Fe Short-Term Rental Alliance
The Santa Fe Short-Term Rental Alliance (SFSTRA) is a member-based coalition representing short-term rental owners, managers, and stakeholders in Santa Fe, New…
Saturation Rate
Saturation rate is a metric used in the vacation rental industry to measure the density of short-term rental listings in a specific geographical area. It is…
Scale Rentals Show
Scale Rentals Show is a series of premium, international conferences designed for professional short-term rental property managers operating portfolios of 50…
Schedule E (IRS Form)
Schedule E is a U.S. Internal Revenue Service (IRS) tax form used by vacation rental owners to report income and expenses from rental real estate activities.
Scotland Short-Term Let Licensing
Scotland Short-Term Let Licensing is a mandatory legal framework requiring all operators of short-term rental properties in Scotland to obtain a license from…
Scotland Short-Term Let Licensing Scheme
The Scotland Short-Term Let Licensing Scheme is a mandatory legal framework established by the Scottish Government requiring all short-term let operators to…
SD Short Term Rental Association (SD-STRA)
The South Dakota Short-Term Rental Association (SD-STRA) is a non-profit trade organization dedicated to representing the interests of short-term rental…
Search Engine Optimization (SEO)
The practice of increasing the quantity and quality of traffic to a website from search engines' organic, or non-paid, results.
Seasonal Pricing
Seasonal pricing is a revenue management strategy where vacation rental rates are adjusted based on demand fluctuations throughout the year, such as high…
Security Deposit
A refundable sum collected from a guest before check-in to cover potential damages, excessive cleaning, or rule violations during their stay.
Self Check-in
Self check-in is a process that allows guests to access a vacation rental property upon arrival without needing to meet the host or a staff member in person.
Service Fee in the Vacation Rental Industry
A service fee is a charge levied by an online travel agency (OTA) or booking platform for the use of its services. These fees can be charged to the guest, the…
Serviced Apartment
A serviced apartment is a fully furnished apartment available for short-term or long-term stays, which includes hotel-like services such as housekeeping…
Shared Room
A shared room is a type of accommodation where a guest books a single bed in a room shared with other, separately-booked guests. Commonly found in hostels and…
Sharing Economy
The sharing economy is an economic model based on peer-to-peer (P2P) exchanges of access to underutilized goods and services, often facilitated by online…
Shepherd’s Hut
A shepherd's hut is a small, traditional structure on wheels, originally used by shepherds, now commonly repurposed or newly built as a form of unique vacation…
Short Term Accommodation Association Australia (STAAA)
The Short Term Accommodation Association Australia (STAAA) is the national peak industry body representing the short-term rental accommodation sector in…
Short Term Rental Advocacy Center
The Short Term Rental Advocacy Center (STRAC) is a resource hub created by Expedia Group to support property owners, managers, and local alliances in…
Short Term Rental Alliance of San Diego (STRASD)
The Short Term Rental Alliance of San Diego (STRASD) is a non-profit organization that represents and advocates for short-term rental owners, managers, and…
Short Term Rental Association Nova Scotia (STRANS)
The Short Term Rental Association Nova Scotia (STRANS) is a non-profit organization that represents, advocates for, and provides resources to short-term rental…
Short Term Rental Owners Association of Georgia (STROAGA)
The Short Term Rental Owners Association of Georgia (STROAGA) is a non-profit trade organization that represents the interests of short-term rental owners…
Short-Term Rental (STR)
A furnished living space, such as an apartment or house, rented for a brief period, typically from a few days to under a month.
Short-Term Rental Insurance
Short-term rental insurance is a specialized insurance product designed to cover the unique risks associated with renting out a property to guests for brief…
Short-Term Rental Owners Association of Galveston (STROAG)
The Short-Term Rental Owners Association of Galveston (STROAG) is a non-profit organization that represents and advocates for the interests of vacation rental…
Short-Term Rental Registration Number
A short-term rental registration number is a unique code issued by a local government authority that legally permits a property to operate as a vacation rental…
Shoulder Season
Shoulder season is the travel period between the high (peak) and low (off) seasons, often characterized by a favorable balance of good weather, fewer crowds…
Skift Short-Term Rental Summit
The Skift Short-Term Rental Summit is an annual industry conference produced by the travel intelligence company Skift, focusing on the business, technology…
Slow Tourism
Slow tourism is a travel philosophy that prioritizes connection, immersion, and sustainability over fast-paced itineraries. For vacation rental hosts, it…
Smart Home Device
A smart home device is an internet-connected electronic device that allows for remote monitoring and management of appliances and systems, such as lighting…
Smart Lighting
Smart lighting refers to internet-connected lighting systems that allow for remote control and automation. In vacation rentals, this technology enhances guest…
Smart Lock
A smart lock is an electromechanical lock that allows keyless entry to a property using a smartphone, keypad code, or other digital credential.
Smart Thermostat
A smart thermostat is a Wi-Fi-enabled device that allows property managers to remotely control and automate heating and cooling in their vacation rentals…
Smoking Policy
A smoking policy is a set of rules established by a vacation rental host that specifies whether smoking or vaping is permitted on the property, where it is…
Smoky Mountain Vacation Lodging Association (SMVLA)
The Smoky Mountain Vacation Lodging Association (SMVLA) is a professional trade organization representing vacation rental owners, property managers, and…
Smoky Mountain Vacation Rental Association
The Smoky Mountain Vacation Rental Association (SMVRA) is a professional organization for short-term rental owners, property managers, and affiliated…
Social Media Marketing
Social Media Marketing (SMM) involves using social media platforms to promote a product, service, or brand. For vacation rentals, it's a powerful tool to…
Social Proof
Social proof in the vacation rental industry refers to the psychological phenomenon where people assume the actions of others in an attempt to reflect correct…
Software as a Service (SaaS)
Software as a Service (SaaS) is a software delivery and licensing model in which software is accessed online via a subscription, rather than being bought and…
Solo Travel
Solo travel refers to the practice of traveling alone, without a partner, family, or group. This growing market segment consists of individuals seeking…
Sonder
Sonder is a modern hospitality company that offers tech-enabled, apartment-style stays in various cities worldwide. It leases and manages fully furnished…
South Carolina Vacation Rental Management Association (SCVRMA)
The South Carolina Vacation Rental Management Association (SCVRMA) is a professional trade organization representing vacation rental management companies…
Spain Registro Único de Arrendamientos
The Registro Único de Arrendamientos is a proposed national registry in Spain for all residential rental contracts, including short-term tourist lets, designed…
Special Request
A special request is a non-standard service or item asked for by a vacation rental guest to enhance their stay. These requests can range from simple inquiries…
Special Use Permit
A Special Use Permit (SUP) is a zoning approval granted by a municipality that allows a property to be used in a way not automatically permitted by its zoning…
Split Payment
A split payment is an option that allows a total booking cost to be divided and paid by multiple people or in multiple installments. This feature increases…
SSL Certificate
An SSL (Secure Sockets Layer) certificate is a digital certificate that provides authentication for a website and enables an encrypted connection. For vacation…
Standard Amenity
Standard amenities are the essential items and services that guests expect to be included in a vacation rental for a comfortable stay. These foundational…
Standard Cleaning
Standard cleaning refers to the essential cleaning tasks performed in a vacation rental between guest stays. This routine process ensures the property is…
Stay Length Distribution
Stay length distribution is a data report that shows the frequency of different booking durations, helping property managers understand guest booking patterns…
Staycation
A staycation is a vacation spent in one's home country or local area rather than abroad. For the vacation rental industry, this term refers to guests who book…
StayFair
StayFair is a certification program for short-term rental properties, signifying that they operate responsibly and comply with local regulations and community…
STR License
An STR license is an official permit issued by a government authority that legally allows a property owner to operate a short-term rental in a specific…
STR Market Data Tool
An STR market data tool is a software platform that aggregates and analyzes data on the short-term rental industry. It provides hosts and property managers…
STR Permit
An STR permit is an official license issued by a local government authority that legally allows a property to be operated as a short-term rental.
Streamline Summit
The Streamline Summit is the annual user conference for property managers and owners who use Streamline Vacation Rental Software, focusing on software…
Strict Cancellation
A strict cancellation policy is a set of rules in the vacation rental industry that offers guests limited or no refunds for cancellations made close to the…
Stripe
Stripe is a leading online payment processing platform that enables businesses, including vacation rental owners and property managers, to accept and manage…
Studio Apartment
A studio apartment is a single-room dwelling where the living, sleeping, and kitchen areas are combined into one open space, with a separate bathroom. It is a…
Summit Alliance of Vacation Rental Managers (SAVRM)
The Summit Alliance of Vacation Rental Managers (SAVRM) is a non-profit trade association representing professional short-term rental management companies in…
Superhost
A Superhost is a designation awarded by Airbnb to experienced hosts who consistently provide outstanding hospitality and meet specific performance criteria.
Sustainable Tourism
Sustainable tourism is an approach to travel that considers the full environmental, social, and economic impacts of tourism. It aims to minimize negative…
T
Target Audience
Target audience refers to the specific group of consumers or guests that a vacation rental business aims to attract with its marketing efforts and offerings.
Tasmania Short Stay Alliance
The Tasmania Short Stay Alliance (TSSA) is an industry body that represents and advocates for owners, managers, and stakeholders involved in the short-term…
Tax Collection
Tax collection is the process by which vacation rental hosts and managers charge, collect, and prepare to remit applicable taxes from guests to the appropriate…
Tax Remittance
Tax remittance is the process of forwarding taxes collected from guests, such as occupancy or sales tax, to the appropriate government authorities.
Tax-Deductible Expense
A tax-deductible expense is a cost incurred while operating a business, such as a vacation rental, that can be subtracted from gross income to reduce the…
Technical SEO
Technical SEO involves optimizing a website's infrastructure so search engines can effectively crawl, index, and render its pages.
Tennessee Vacation Lodging Association
The Tennessee Vacation Lodging Association (TVLA) is a professional trade organization dedicated to representing, advocating for, and educating short-term…
Tennessee Vacation Rental Owners Association (TVROA)
The Tennessee Vacation Rental Owners Association (TVROA) is a professional trade organization dedicated to representing and supporting short-term rental owners…
Terms and Conditions
Terms and conditions are the rules and legal obligations that a guest must agree to before completing a vacation rental booking, forming a binding contract…
Texas Short Term Rental Alliance (TSTRA)
The Texas Short Term Rental Alliance (TSTRA) is a non-profit advocacy organization representing the interests of short-term rental owners, property managers…
Texas Short-Term Rental Association (TXSTRA)
The Texas Short-Term Rental Association (TXSTRA) is a non-profit trade organization that represents the interests of short-term rental owners, property…
Texas Short-Term Rental Preemption Law
A legal principle where state-level legislation supersedes or limits the authority of local municipalities to create and enforce their own unique short-term…
The Vacation Rental Women’s Summit (VRWS)
The Vacation Rental Women’s Summit (VRWS) is an annual conference for women in the short-term rental industry. It focuses on providing education, networking…
TikTok Marketing
TikTok marketing for vacation rentals involves using the popular short-form video platform to promote properties, attract bookings, and build brand awareness…
Tiny House
A tiny house is a small, self-contained dwelling, typically under 500 square feet, that has gained popularity in the vacation rental market as a unique and…
Toiletries
Toiletries are the personal hygiene and grooming products provided by hosts for guest use in a vacation rental. Supplying these items is a fundamental aspect…
Tokenization
Tokenization is a security process that substitutes a sensitive data element, such as a credit card number, with a non-sensitive equivalent known as a 'token.'…
Toronto Short-Term Rental Bylaw
The Toronto Short-Term Rental Bylaw is a set of municipal regulations governing the rental of properties for periods of less than 28 consecutive days. Its…
Total Price Display
Total price display is the practice of showing travelers the full, all-inclusive price of a vacation rental stay—including base rates, cleaning fees, and…
Tourism Industry
The tourism industry comprises all businesses and services that cater to travelers. It is a broad economic sector that includes transportation, accommodation…
Tourist Tax
A tourist tax is a levy imposed by local or regional governments on visitors staying in short-term accommodations. The revenue is typically used to fund…
Transaction Fee
A transaction fee is a charge collected by a payment processor or gateway for facilitating an electronic payment, typically for a credit or debit card…
Transient Occupancy Tax (TOT)
Transient Occupancy Tax (TOT) is a tax levied by local or state governments on the rental of short-term accommodations, such as vacation rentals, hotels, and…
Travel Texas (TX Tourism)
Travel Texas is the official tourism division for the state of Texas. It is responsible for marketing the state as a premier travel destination to domestic and…
Treehouse
A treehouse is a structure built among the branches or trunk of one or more mature trees, often offered as a unique and nature-focused vacation rental…
TRevPAR (Total Revenue Per Available Room)
TRevPAR (Total Revenue Per Available Room) is a key performance indicator that measures a property's total revenue from all sources, divided by the total…
Trigger-Based Action
A trigger-based action is an automated task that executes when a specific, predefined event occurs. In vacation rentals, this streamlines operations by…
Tripadvisor
Tripadvisor is a global travel guidance platform where users find reviews, compare prices, and book accommodations, including vacation rentals.
Trivago
A global accommodation metasearch engine that aggregates and compares hotel and vacation rental prices from various online travel agencies (OTAs).
Trust Account
A trust account is a special, legally designated bank account where a property manager holds funds on behalf of others, such as guests and property owners. It…
TurnKey Vacation Rentals
TurnKey Vacation Rentals was a full-service, technology-enabled vacation rental management company that provided homeowners with a hands-off approach to…
Turnover
Turnover is the comprehensive process of preparing a vacation rental property for a new guest immediately after a previous guest has departed. This includes…
Turnover Cleaning
Turnover cleaning refers to the comprehensive cleaning and preparation process of a vacation rental property that takes place between the departure of one…
Turnover Day
A turnover day is the period between one guest checking out and the next guest checking in, during which the vacation rental property is cleaned, restocked…
Turnover Day Buffer
A turnover day buffer is a setting that automatically blocks one or more empty nights on a rental calendar before and/or after a booking, ensuring adequate…
Two-Factor Authentication (2FA)
Two-factor authentication (2FA) is a security process that requires users to provide two different authentication factors to verify their identity, adding a…
Two-Way Calendar Sync
Two-way calendar sync is a technology that automatically shares and updates booking information between different calendars, preventing double bookings for…
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UK Furnished Holiday Lettings (FHL)
UK Furnished Holiday Lettings (FHL) is a specific tax regime in the United Kingdom that provides tax advantages to owners of short-term rental properties that…
UK Self Assessment Tax Return
The UK Self Assessment Tax Return is the system used by HM Revenue & Customs (HMRC) for individuals and certain business owners to report their income and…
UK Short Term Accommodation Association (UKSTAA)
The UK Short Term Accommodation Association (UKSTAA) is the principal trade body representing the short-term rental industry in the United Kingdom, advocating…
UK Short Term Accommodation Conference (UKSTAC)
The UK Short Term Accommodation Conference (UKSTAC) is an annual event for property managers, owners, and service providers in the United Kingdom's short-term…
UK VAT for Holiday Lets
UK VAT (Value Added Tax) for holiday lets is a consumption tax that applies to the income generated from short-term rental properties. Operators must register…
Unified Inbox
A single, centralized interface that consolidates guest messages from all booking channels and direct booking websites.
Unique Selling Proposition (USP)
A Unique Selling Proposition (USP) is a distinctive feature or benefit that sets a vacation rental property apart from its competitors, compelling guests to…
Upselling
Upselling is a sales technique designed to encourage guests to purchase a more expensive or premium version of a product or service, or to add additional…
User-Generated Content (UGC)
User-Generated Content (UGC) refers to any form of content—text, images, videos, reviews—created and shared by individual users about a brand, product, or…
UTM Parameters
UTM parameters are short text codes added to the end of a URL to track the performance of digital marketing campaigns. They allow property managers to identify…
V
Vacasa
Vacasa is a full-service vacation rental management company that handles all aspects of the rental process for property owners, including marketing, guest…
Vacation Rental
A furnished property rented to travelers on a temporary basis, offering an alternative to traditional hotels.
Vacation Rental Alliance of Arizona (VRAAZ)
The Vacation Rental Alliance of Arizona (VRAAZ) is a non-profit trade association dedicated to representing and supporting the short-term rental industry…
Vacation Rental Package Deal Explained
A package deal in the vacation rental industry combines multiple services or amenities into a single, often discounted, price, enticing guests with added value…
Vacation Rental Permit
A vacation rental permit is an official document issued by a local government authority that grants a property owner the legal right to operate their property…
Vacation Rental Professionals of Maine (VRPOME)
Vacation Rental Professionals of Maine (VRPOME) is a non-profit trade association dedicated to representing and supporting vacation rental owners, managers…
Vacation Rental Software
Vacation rental software is a comprehensive platform designed to help hosts and property managers automate and centralize the tasks associated with running a…
Vacation Rental Website Builder
A vacation rental website builder is a specialized software tool that enables property owners and managers to create, customize, and manage their own…
Value Proposition
A value proposition is a statement that clearly communicates the unique benefits and value a vacation rental offers to its target guests, differentiating it…
Value-Added Tax (VAT)
Value-Added Tax (VAT) is a consumption tax levied on goods and services, including vacation rental stays, in many countries worldwide, particularly in the…
Vancouver Short-Term Rental License
A Vancouver Short-Term Rental License is a mandatory business license required to legally operate a short-term rental (for periods of less than 30 consecutive…
Vendor Management
Vendor management is the process of sourcing, managing, and paying third-party service providers who maintain and operate a vacation rental property. This…
Vermont Short Term Rental Alliance (VTSTRA)
The Vermont Short Term Rental Alliance (VTSTRA) is a non-profit, member-based organization that advocates for and supports short-term rental owners, hosts, and…
Victoria Short Stay Levy
The Victoria Short Stay Levy is a state-level tax in Australia applied to revenue from short-term rental accommodation bookings, with the funds allocated to…
Victorian Holiday Rental Professionals
Victorian Holiday Rental Professionals (VHRP) is the peak industry body representing owners, managers, and stakeholders of short-term rental properties in the…
Villa
A villa is a type of large, luxurious house, typically located in a warm climate or scenic countryside, that is rented out for holidays. It is distinguished…
Virtual Tour
A virtual tour is a digital simulation of a property that allows potential guests to explore its interior and exterior remotely, providing an interactive…
Visit California
Visit California is the official non-profit destination marketing organization (DMO) for the state of California, responsible for promoting it as a premier…
VISIT FLORIDA
VISIT FLORIDA is the state of Florida's official destination marketing organization (DMO), responsible for promoting tourism to the state through global…
Visit NC
Visit NC is the official destination marketing organization (DMO) responsible for promoting tourism to the state of North Carolina.
Vrbo
Vrbo, part of the Expedia Group, is an online marketplace for vacation rentals. It specializes in listings for entire homes, such as houses, condos, and…
Vrbo Premier Host
Vrbo Premier Host is an invitation-only program that recognizes and rewards top-performing property owners and managers on the Vrbo platform for consistently…
VRM Commission
VRM commission is the fee a property owner pays to a vacation rental management (VRM) company in exchange for managing their rental property. It is typically…
VRMA - Vacation Rental Management Association (National)
The Vacation Rental Management Association (VRMA) is an international trade organization dedicated to the professional management of vacation rentals. It…
VRMA (Vacation Rental Management Association)
The Vacation Rental Management Association (VRMA) is the primary international trade association for the professionally managed vacation and short-term rental…
VRMA Executive Summit
The VRMA Executive Summit is an annual, exclusive event organized by the Vacation Rental Management Association (VRMA) for senior executives and leaders in the…
VRMA International Conference
The VRMA International Conference is the premier annual event hosted by the Vacation Rental Management Association (VRMA), bringing together property managers…
VRMA Spring Forum
The VRMA Spring Forum is an annual conference hosted by the Vacation Rental Management Association (VRMA) for professionals in the short-term rental industry…
W
Wales 182-Day Rule for Holiday Lets
The Wales 182-Day Rule refers to the criteria that self-catering holiday let properties in Wales must meet to be classified for business rates instead of…
Wales Tourism Alliance Self Catering Group
The Wales Tourism Alliance Self Catering Group is a trade body that represents the interests of self-catering accommodation owners, operators, and agencies…
Washington DC Short Term Rental Alliance (DCSTRA)
The Washington DC Short Term Rental Alliance (DCSTRA) is a non-profit advocacy organization representing the interests of short-term rental hosts, managers…
Webhook
A webhook is an automated message sent from one application to another when a specific event occurs. It enables different software systems, such as a property…
Welcome Basket
A welcome basket is a curated collection of items provided by a host to greet guests upon arrival at a vacation rental. This thoughtful gesture is designed to…
Welcome Email
A welcome email is the first automated communication sent to a guest immediately after they confirm a booking. It serves to thank the guest, confirm their…
Welcome Letter
A welcome letter is a personalized document left in a vacation rental for guests upon their arrival. It provides a warm greeting, essential property…
Welcome Package
A welcome package is a collection of items provided to guests upon their arrival at a vacation rental. It's a gesture of hospitality intended to enhance the…
Wellness Tourism
Wellness tourism is travel undertaken to maintain or enhance one's personal well-being, encompassing mental, physical, and spiritual health. For vacation…
Western Australia STR Owners Association
The Western Australia STR Owners Association (WASTROA) is a non-profit, member-based organization that represents and advocates for the interests of short-term…
Wheelhouse
Wheelhouse is a dynamic pricing and revenue management platform for the vacation rental industry that uses data analysis and machine learning to automate and…
Wire Transfer
A wire transfer is an electronic method of transferring funds from one person or entity to another through a network of banks or transfer agencies, known for…
Wisconsin Short Term Rental Alliance (WISTRA)
The Wisconsin Short Term Rental Alliance (WISTRA) is a member-based, non-profit organization that represents the interests of vacation rental owners, managers…
Workation
A workation is an increasingly popular travel trend where individuals blend remote work with leisure activities in a vacation destination. Unlike a traditional…
Workflow Automation
Workflow automation involves using technology to automate repetitive tasks and processes in vacation rental management, such as guest communication, cleaning…
Y
Year-Over-Year (YoY) Comparison
Year-over-year (YoY) comparison is a method of evaluating business performance by comparing metrics from a specific period with the same period in the previous…
Yield Management
Yield management is a variable pricing strategy that aims to maximize revenue from a fixed, perishable inventory, such as vacation rental nights. It involves…
Yorkshire Self Catering Association
The Yorkshire Self Catering Association (YSCA) is a regional trade body representing the interests of self-catering accommodation providers across the county…
Yurt
A yurt is a circular, portable dwelling with a collapsible lattice frame, traditionally used by nomadic peoples in Central Asia. In the modern vacation rental…
Z
Zapier Integration
A Zapier integration is a connection that uses the Zapier platform to link two or more software applications, allowing property managers to automate tasks and…
Zoning Laws
Zoning laws are municipal or county regulations that dictate how property in specific geographic zones can be used, which directly impacts the legality and…
Zoning Variance
A zoning variance is an official permit from a local government that allows a property owner to use their land in a way that deviates from current zoning…
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