Industry

What is StayFair?

Updated 2026-05-28

StayFair is a voluntary certification program that designates vacation rental properties as being managed respectfully and in accordance with local laws. This program aims to build trust between rental operators, guests, and the community by ensuring properties meet defined standards for safety, noise, occupancy, and neighborhood etiquette.

The certification serves as a visible endorsement of a property's commitment to responsible hosting and professional management.

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How it works

Property owners or managers apply for StayFair certification, often through a local tourism or rental association. The application process requires demonstrating full compliance with local ordinances, including possession of the necessary permits and licenses, and adherence to tax obligations.

Applicants must also agree to a code of conduct covering aspects like noise control, waste disposal, parking, and providing a 24/7 contact for issue resolution. Once approved, the property is awarded the StayFair certification, which can be displayed on listings and the property itself.

Why it matters

For property managers, StayFair certification is a valuable marketing tool that can differentiate their listings from competitors and attract responsible guests. It helps foster positive relationships with local communities and authorities, which can mitigate regulatory risks and reduce complaints.

For communities, the program provides assurance that certified rentals are operated as good neighbors, helping to preserve the quality of life and character of residential areas.

Examples

  • A property manager in a popular tourist town gets all their rentals StayFair certified to demonstrate to city officials their commitment to mitigating over-tourism concerns.
  • A host adds the StayFair logo to their direct booking site, leading to an increase in bookings from families seeking a quiet, verified, and community-friendly property.
  • During a review of STR regulations, a city council points to the local StayFair program as a successful model for industry self-regulation.
  • When a guest's car partially blocks a driveway, a neighbor uses the 24/7 contact number on the StayFair placard, and the property manager resolves the issue within minutes.

Frequently asked questions

Is StayFair a government-run program?+
StayFair is typically an independent, industry-led certification program. However, it is often developed in collaboration with local municipalities to ensure its standards align with local laws and community interests.
What is the difference between StayFair certification and a business license?+
A business license is a mandatory legal permit required by a government body to operate. StayFair is a voluntary certification that shows a property has gone beyond basic legal requirements to follow a higher standard of responsible management and community conduct.
How do guests know if a property is a part of the StayFair program?+
Certified properties can display the StayFair logo on their online listings, direct booking websites, and often have a physical sticker or placard at the property itself, making it easy for guests and neighbors to identify them.
What areas does the StayFair code of conduct typically cover?+
The code of conduct usually covers neighborhood-impact issues such as adherence to quiet hours, proper garbage and recycling disposal, designated parking rules, and respecting maximum occupancy limits.
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