The vacation rental encyclopedia.

Acronyms, concepts, and metrics — defined clearly, updated regularly.

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Most-looked-up terms

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Average Daily Rate (ADR)

Average Daily Rate (ADR) is a key performance metric that measures the average rental revenue earned for an occupied property per day.

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Technology

Booking Engine

A booking engine is a software application that allows guests to book and pay for reservations directly on a property's website.

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Policies & Legal

Cancellation Policy

A set of rules defining the penalties a guest incurs for canceling a reservation and the conditions under which they may receive a refund.

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Technology

Channel Manager

A software tool that synchronizes property listings, availability, and rates across multiple online booking platforms in real time.

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Finance

Cleaning Fee

A one-time charge added to a guest's reservation total to cover the cost of cleaning the property after their stay.

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Marketing

Direct Booking

A reservation made directly with a property manager or host, bypassing third-party online travel agencies (OTAs) and their commissions.

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Finance

Dynamic Pricing

Dynamic pricing is a strategy that adjusts rental rates in real time based on supply, demand, seasonality, and other market factors.

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Property Management

Guest Screening

Guest screening is the process of verifying a potential guest's identity and background to assess the risk of property damage, fraud, or rule violations.

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Property Management

Minimum Length of Stay (MLOS)

A rule set by property managers requiring guests to book a specific number of consecutive nights to confirm a reservation.

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Technology

Multi-Calendar

A multi-calendar is a centralized dashboard that displays availability and bookings for multiple properties in a single, unified view.

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Reporting

Occupancy Rate

Occupancy Rate is the percentage of booked nights out of the total available nights for a property over a specific period.

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Marketing

Online Travel Agency (OTA)

An Online Travel Agency (OTA) is a website or app that sells travel-related products like flights, hotels, and vacation rentals to consumers.

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Reporting

RevPAR (Revenue Per Available Room)

RevPAR is a key performance metric that measures a property's ability to generate revenue from its entire inventory of available rooms.

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Policies & Legal

Security Deposit

A refundable sum collected from a guest before check-in to cover potential damages, excessive cleaning, or rule violations during their stay.

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Industry

Short-Term Rental (STR)

A furnished living space, such as an apartment or house, rented for a brief period, typically from a few days to under a month.

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