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Reporting
Performance metrics and reports that vacation rental managers use to track revenue, occupancy, pace, and profitability.
Acceptance Rate
Acceptance Rate is a performance metric used by online travel agencies (OTAs) that measures the percentage of booking requests a host approves versus the total…
Available Nights
Available nights are the total number of nights a property is open and available for booking by guests within a specified period, excluding any dates blocked…
Average Daily Rate (ADR)
Average Daily Rate (ADR) is a key performance metric that measures the average rental revenue earned for an occupied property per day.
Average Length of Stay (ALOS)
Average Length of Stay (ALOS) is a key performance indicator in the vacation rental industry that measures the average number of nights guests stay per…
Average Rate Index (ARI)
Average Rate Index (ARI) is a performance metric that measures a property's Average Daily Rate (ADR) against the average ADR of a defined set of competitors…
Average Review Score
The Average Review Score is a key performance metric representing the overall rating a property has received from past guests. It is displayed on listing sites…
Booked Nights
Booked nights are a key performance indicator (KPI) representing the total number of nights a vacation rental property has been reserved and paid for by guests…
Booking Conversion Rate
Booking conversion rate is a marketing metric that measures the percentage of potential guests who complete a booking after visiting a property's listing or…
Booking Lead Time
Booking lead time is the duration between the date a guest makes a reservation and their scheduled check-in date. It is a key performance indicator used to…
Booking Pace
Booking pace is a revenue management metric that measures the rate at which bookings accumulate for a future period compared to booking data from previous…
Booking Window
The booking window is the period of time between the date a guest confirms their reservation and their scheduled check-in date, a key metric for understanding…
Cancellation Rate
Cancellation rate is the percentage of total bookings that are cancelled by either the guest or the host within a specified period, serving as a key metric for…
Cost Per Booking
Cost Per Booking (CPB) is a key performance indicator that measures the total expense incurred to acquire a single reservation, helping property owners…
Customer Acquisition Cost (CAC)
Customer Acquisition Cost (CAC) is a business metric that measures the total cost of acquiring a new guest, including all marketing and sales expenses.
Customer Lifetime Value (CLV)
Customer Lifetime Value (CLV) is a predictive metric that estimates the total net profit a vacation rental business can expect to make from a single guest over…
Direct Booking Rate
The direct booking rate is a key performance indicator (KPI) that measures the percentage of total reservations that are made through a property owner's or…
Forecast Report
A forecast report is a predictive document that projects a vacation rental's future revenue, occupancy, and other key performance indicators based on current…
GOPPAR (Gross Operating Profit Per Available Room)
GOPPAR (Gross Operating Profit Per Available Room) is a key performance indicator in the hospitality industry used to measure the profitability of a property…
Gross Booking Value (GBV)
Gross Booking Value (GBV) is a performance metric that represents the total monetary value of all confirmed bookings within a specific period, calculated…
Look-to-Book Ratio
The look-to-book ratio is a performance metric that measures the percentage of users who view a property listing versus those who complete a booking. It is a…
Market Penetration Index (MPI)
The Market Penetration Index (MPI) is a key performance indicator that measures a property's occupancy rate relative to the average occupancy rate of its…
Net Promoter Score (NPS)
Net Promoter Score (NPS) is a widely used metric that measures guest loyalty and satisfaction by asking a single question about their likelihood to recommend a…
No-Show Rate
The no-show rate is a key performance indicator that measures the percentage of guests who make a reservation but fail to arrive without providing prior…
Occupancy Rate
Occupancy Rate is the percentage of booked nights out of the total available nights for a property over a specific period.
Pace Report
A pace report compares booking activity for a future period against the same period in previous years. It helps property managers understand if they are…
Paid Occupancy Rate
Paid occupancy rate is a key performance indicator (KPI) in the vacation rental industry that measures the percentage of available nights that were booked and…
Pickup Report
A pickup report is a data analysis tool that tracks the net change in bookings—including new reservations, cancellations, and modifications—that has occurred…
Repeat Guest Rate
The repeat guest rate is a key performance indicator that measures the percentage of guests who return to a property for another stay, serving as a direct…
Response Rate
Response rate is a performance metric used by online travel agencies (OTAs) that measures the percentage of new guest inquiries and booking requests a host…
Response Time
Response time is a key performance metric in the vacation rental industry that measures the average time it takes for a host or property manager to reply to a…
Return on Investment (ROI)
Return on Investment (ROI) is a key performance indicator used in the vacation rental industry to measure the profitability of an investment relative to its…
Revenue Generation Index (RGI)
The Revenue Generation Index (RGI), also known as RevPAR Index, is a hospitality metric that measures a property's revenue per available room (RevPAR)…
Revenue Per Booking
Revenue Per Booking (RPB) is a key performance indicator that measures the total income generated from a single, individual booking, including the base rate…
RevPAN (Revenue Per Available Night)
RevPAN, or Revenue Per Available Night, is a key performance indicator (KPI) in the vacation rental industry that measures a property's ability to generate…
RevPAR (Revenue Per Available Room)
RevPAR is a key performance metric that measures a property's ability to generate revenue from its entire inventory of available rooms.
Saturation Rate
Saturation rate is a metric used in the vacation rental industry to measure the density of short-term rental listings in a specific geographical area. It is…
Stay Length Distribution
Stay length distribution is a data report that shows the frequency of different booking durations, helping property managers understand guest booking patterns…
TRevPAR (Total Revenue Per Available Room)
TRevPAR (Total Revenue Per Available Room) is a key performance indicator that measures a property's total revenue from all sources, divided by the total…
Year-Over-Year (YoY) Comparison
Year-over-year (YoY) comparison is a method of evaluating business performance by comparing metrics from a specific period with the same period in the previous…
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