Reporting

What is a Pickup Report?

Updated 2026-05-28

A pickup report measures the change in reservations between two points in time for a future period. It quantifies booking momentum by showing new rooms booked, cancellations, and modifications within a defined window, such as the last day or week.

Unlike a pace report which compares current bookings to a historical benchmark, a pickup report provides a snapshot of very recent booking activity. This analysis helps property managers understand immediate demand shifts and the direct impact of recent price changes or marketing efforts.

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How it works

To generate a pickup report, a property manager selects a "pickup window" (e.g., the last 7 days) and a future stay period they wish to analyze (e.g., the month of August). The system then calculates the net change in bookings that occurred during that pickup window for the specified future dates.

It tallies all new reservations and adds the corresponding room nights and revenue. It then subtracts any cancellations and accounts for modifications, such as shortened or extended stays, that happened during the same window.

The final report presents a clear summary of the net gain or loss in bookings, providing a real-time indicator of performance.

Why it matters

The primary importance of a pickup report lies in its ability to enable quick, tactical decisions. It offers an immediate, short-term view of booking trends, which is critical for reactive revenue management.

By identifying sudden spikes in demand or unexpected booking lulls, managers can adjust rates, promotions, or minimum stay requirements with agility. This hyper-responsive approach helps maximize revenue by capitalizing on emergent opportunities or mitigating the impact of slow booking periods before they become a larger problem.

Examples

  • A host notices a major concert was just announced for a weekend next month. They run a pickup report for the past 24 hours and see a surge in bookings for that weekend, prompting them to immediately increase rates for their remaining availability.
  • After launching an email campaign offering a 10% discount, a property manager runs a weekly pickup report. They observe a significant increase in new reservations, confirming the campaign's success in driving bookings.
  • A ski chalet manager's daily pickup report shows several cancellations for a holiday week after a nearby competitor dramatically dropped their prices. This data allows the manager to quickly decide whether to hold their rates or offer a targeted promotion to fill the newly available dates.
  • During a historically slow shoulder season, a pickup report reveals zero new bookings over the past two weeks. This clear data signals to the host that they need to implement a new marketing initiative or last-minute discount to stimulate demand.

Frequently asked questions

What is the difference between a pickup report and a pace report?+
A pickup report measures net booking activity that has occurred within a recent, short timeframe (e.g., the last 7 days) for a future period. A pace report compares the total accumulated bookings for a future period against the total bookings for that same period at the same point in time last year. Pickup focuses on recent momentum, while pace focuses on long-term trends relative to history.
How often should I run a pickup report?+
The ideal frequency depends on your market and seasonality. During high-demand periods, when running promotions, or after a price change, running a pickup report daily is beneficial for making timely adjustments. During slower periods, a weekly review is often sufficient to monitor trends.
What key metrics are typically included in a pickup report?+
Core metrics in a pickup report include the net change in the number of reservations, room nights, and revenue. The report usually provides a breakdown of this change, showing figures for new bookings, cancellations, and modifications separately to give a complete picture of booking activity.
Can I create a pickup report in a spreadsheet?+
While it's possible to manually track daily reservation snapshots in a spreadsheet to calculate pickup, the process is labor-intensive and prone to error. Modern property management software like Lodgify often includes reporting suites that can generate pickup reports automatically, ensuring accuracy and saving valuable time.
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