What is the Airbnb Experiences Relaunch?
In May 2024, Airbnb significantly revamped its Experiences program, which had allowed locals to host tours, workshops, and other activities. The relaunch introduced "Icons," a new category of extraordinary events hosted by cultural figures and celebrities, designed to generate brand excitement.
This strategic shift deprioritized the large volume of existing user-generated experiences in favor of a curated, high-quality inventory. As part of this change, Airbnb paused applications for new Experiences to focus on refining the quality and uniqueness of its offerings.
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How it works
The relaunch's centerpiece is the "Icons" category, which features a small number of exclusive, limited-time experiences. These are often hosted by well-known personalities in music, film, and art, such as a private concert or an overnight stay in a famous pop culture location.
Guests typically cannot book these directly; instead, they enter a lottery-style drawing for a chance to be selected. These Icons are either free or priced under $100 to maximize accessibility and marketing reach.
Meanwhile, the platform for regular Experiences remains, but with a halt on new host applications and an implicit higher standard for quality and originality.
Why it matters
This strategic pivot indicates Airbnb's move away from competing as a mass-market activities platform and toward becoming a brand defined by unique, exclusive content. For property hosts and managers, it highlights the growing importance of offering a unique guest journey that goes beyond just accommodation.
For existing Experience hosts, the relaunch creates uncertainty and signals that maintaining a presence on the platform will likely require a highly distinctive and well-reviewed offering.
Examples
- A guest browsing the Airbnb app enters a drawing for a new "Icon" experience for a chance to attend an intimate living room concert with a famous musician.
- A local tour guide who wanted to offer a historical walking tour discovers that Airbnb has paused new Experience applications, forcing them to consider other platforms or wait for the program to reopen.
- A family books an Airbnb stay and sees the homepage promoting a chance to stay overnight in a recreation of the X-Men Mansion, an example of a limited-run "Icon" experience.
- A property manager notices fewer standard local tours being featured on Airbnb and decides to partner with a local chef to create their own premium, bookable cooking class to upsell to guests directly.
Frequently asked questions
What are Airbnb Icons?+
Can I still apply to become an Airbnb Experience host?+
How does the Experiences relaunch affect Airbnb property hosts?+
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