Industry

What is the Holiday Accommodation Parks Association of New Zealand (HAPNZ)?

Updated 2026-05-28

The Holiday Accommodation Parks Association of New Zealand (HAPNZ) is a membership-based trade body that champions the interests of New Zealand's holiday parks sector. Its members include holiday parks, motor camps, and other accommodation providers offering sites for tents, campervans, and self-contained units like cabins.

The association's primary functions are advocacy, providing industry-specific resources and training, and promoting quality standards within the sector.

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How it works

HAPNZ operates by representing its members' interests at local and national government levels, lobbying on issues such as regulations, tourism policy, and land use. The association provides members with research data, legal advice, and educational opportunities through workshops and an annual conference.

It also runs an accreditation program to assess and promote quality standards among its members. Furthermore, HAPNZ facilitates networking and collaboration among operators to strengthen the industry as a whole.

Why it matters

For owners and managers in New Zealand's holiday park industry, HAPNZ provides a unified voice that can influence policy more effectively than individual businesses. Membership offers access to crucial business support, including legal guidance, marketing insights, and professional development, which can improve operational efficiency and profitability.

Being part of HAPNZ also enhances a property's credibility and visibility among travelers who recognize the association's commitment to quality.

Examples

  • A holiday park owner in Queenstown uses HAPNZ's legal resources to understand new local council regulations affecting their business.
  • The manager of a campground near Abel Tasman National Park attends the annual HAPNZ Conference to network with other operators and learn about new sustainable tourism trends.
  • A new motor camp investor in the Bay of Islands joins HAPNZ to gain access to their market data and insights for developing a robust business plan.
  • A holiday park receives a quality assurance rating through a HAPNZ program, which they then use in their marketing materials to attract more guests and build trust.

Frequently asked questions

What types of properties does HAPNZ represent?+
HAPNZ primarily represents holiday parks, which include campgrounds, motor camps, and sites for campervans. Many member parks also offer fixed-roof accommodation such as cabins, tourist flats, and motels.
Is membership in HAPNZ mandatory for holiday park operators in New Zealand?+
No, membership is voluntary. However, it is a significant industry body, and membership provides access to benefits like advocacy, professional resources, and industry recognition that many operators find valuable.
What is the main purpose of HAPNZ?+
The core purpose of HAPNZ is to lead and support the holiday park and accommodation sector in New Zealand. It achieves this through government advocacy, industry development initiatives, setting quality standards, and providing valuable resources and networking opportunities for its members.
Does HAPNZ handle individual guest complaints?+
While HAPNZ sets quality standards for its members, its primary role is not to mediate individual guest disputes. Guests are typically advised to resolve issues directly with the accommodation provider first, following the provider's own complaint-handling procedures.
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